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Customer Service Medical Assistant

Location:
Chula Vista, CA
Posted:
May 12, 2016

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Resume:

Anyelivett Jazmin

619-***-**** • acuq9y@r.postjobfree.com

Medical Assistant

Hardworking and responsible Medical Assistant with a strong desire to care and assist in the betterment and health of the patient that thrives in delivering compassionate, efficient care. Committed to value and excellence, without sacrificing patient and company integrity, interested in working for a company where patient care is priority

Skills

•Calendaring appointments scheduling

•Bilingual English and Spanish

•Drug screening

•EKG’s

•ICD-9 and CPT coding

•Patient Preparation

•Urinalysis

•Inventory Management

•Medical Records and Archive Maintenance

• Minor surgeries assistance

•Patient Education

•Venipuncture

•Vital Signs

•WPM 65

•Administer Injections

•Advanced MS Office: Word/Excel/Outlook/ PowerPoint

•Archive Maintenance

•CPR and First Aid Certified

•Medical Billing and Coding

•Patient Education

•Specimen Processing

Experience

Cricket Wireless, San Diego, CA

02/2016 - Present

Customer Service Representative

•Identified and prioritized service with customer needs and workload to always meet deadlines and closing date without sacrificing quality

• Represented Cricket Wireless with an optimistic attitude, high level of energy, commitment to quality and outstanding customer service to guarantee a positive experience

•Went above and beyond by assisting guest with questions and concerns, recommending, selecting and locating merchandise resulting in 15% increased sales

•Monitored equipment and adjusted controls when necessary to provide quality product

•Implemented procedure to aid with shrinkage and loss prevention

•Administered POS for over 100 guests

Raina Thomas Home Care, San Diego, CA

04/2013 - Present

Home Health Aide

•Assisted resident with activities of daily living such as ADLs, transfers, medicine administration and emotional support to provide quality care

•Prioritized workload in accordance with resident’s needs and delegated tasks within scope of practice and time without sacrificing care

•Recognized and identified patient and family needs for information as per HIPPA regulations, to provide a high level of patient confidentiality

•Managed and maintained complete and accurate records of patient budget, daily activities and food intake and communicated outcomes and changes through clear documentation and verbal report

•Aid in emergency situations such as patient need for choke procedures and injuries

•Provided ease, comfort and emotional support to patient and family

•General maintenance in the home, cleaning and sanitizing bathroom, bedrooms, kitchen and yard/outside areas

Anyelivett Jazmin

619-***-**** • acuq9y@r.postjobfree.com

Continued

Contemporary OB/GYN, San Diego, CA

06/2014 – 08/2014

Medical Assistant (Extern)

•Medical Assistant for a heavy traffic OB/GYN clinic, intake more than 40 daily patients, specializing in women’s health, fertility and labor and delivery

•Generated over charts for new unit admissions and transfers and disassembled charts for discharge in accordance to policy

•Archived hard and electronic files while maintaining above 99% accuracy

•Assessed and recorded vitals and prepared patient for exams

•Managed patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule and reminding provider of service delays

•Practiced the highest level of confidentiality by HIPPA while collecting and updating patient records

•Assisted in more than 4,000 tests and procedures, dressings and lab tests

Golden Hour Data Systems, San Diego, CA

08/2012 – 05/2013

Medical Billing Support Specialist

•Administered accounts through credits and collections, generating and distributing billing statements, attaining a 30% increase in earnings

•Assisted in administering state program to increase workload and monthly returns exceeding $6,000

•Screened all patients and assisted in compiling documents required for patient registration, including insurance verifications and entered all patient demographic information into database

•Assessed patient financial responsibility and collected payments

FitForLife Wellness, San Diego, CA

02/2011 – 06/2014

Medical Office Assistant

•Process development of personnel, benefit and confidential files to ensure accurate information was at hand while practicing a high level of discretion

•Assisted and communicated with upper management through official correspondence to manage and sustain schedules, priority projects and ensure payroll was processed in a timely manner

•Resolved patient complaints and concerns while maintaining company’s integrity and accountability

•Practiced effective organization to support a safe and secure work flow

•Maintained a high level of confidentiality in accordance to HIPPA regulations by obtaining, recording, and updating patient personal and financial information

•Increased revenue above 45% by marketing weekly service specials through social media

Education

Concorde Career College, San Diego, CA

10/2013 – 08/2014

Medical Assistant Program

•Medical Assistant Diploma

•CPR and First Aid

•Received monthly recognitions for Medical Record Accuracy and Attendance



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