Objective: I wish to find a position that utilizes my leadership and management skills while providing new opportunities to learn and grow in the home health industry.

Summary of Qualifications

Prior management experience;

Knowledgeable of MS office suite programs;

Excellent customer service skills;

Experience with different administrative levels;

Extensive knowledge of billing procedures;

Highly organized and consistent;

Conflict management training;

Has handled difficult people and situations.

Work experience

Suncrest Home Health 2012 –2013

Scheduler

Assessed patient's home and familial conditions to determine if appropriate for home health services.

Coordinated and implemented patient care services and clinical care activities, such as clinical and demographic data, lab results, and support services.

Initiated insurance verification, pre-certification, and authorization for home visits.

Mederi Caretenders 2009 –2012

Biller and Clinical Team Assistant

Organized and developed training programs for billing.

Ensured efficient and timely management of payroll and final billing.

Displayed and eagerness to learn and grow and received promotion to Biller.

Responsible for running DDE for Medicare qualified patients and entering oasis and 485 reports.

Healthport/Florida Hospital Waterman 2004 – 2009

Chart Maintenance Associate

Organized and prepared responses to legal document requests, such as subpoenas, for medical records.

Dr. Charles N. Jeck, DDO 1997 – 2004

Office Manager

Supervised office staff of ten.

Managed physician's hospital and nursing home patient care and processed insurance claims.

Prudential/AARP 1989 – 1996

Customer Service Representative and Analyst

Provided detailed analysis regarding insurance plans.

Demonstrated excellent customer service while educating insures on benefits, claims, and payments.

Professional Memberships and Education

Florida Insurance Agent License

Business Management Licensure courses

Professionally trained in billing management

Professional References

Dorothy Jelavich Administrator, Suncrest Home Health

Tricia Caldero DPS Mederi Caretenders 386-***-****

Becky Baker Supervisor Healthport 352-***-****

Character References

Donald Albrights 215-***-****

Kathleen Larue Medical Assistant 215-***-****