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Customer Service Active Directory

Location:
West Palm Beach, FL
Salary:
60,000.00
Posted:
May 12, 2016

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Resume:

Vincent Matarazzo Jr

SUMMARY OF QUALIFICATIONS

Information Technology Specialist with 20+ years experience in Infrastructure support of Systems and Network Administration with a primary focus on MS Operating Systems

Lead Design, Deployment, and Maintenance of a broad range of Microsoft Technologies

Windows Client/Server Imaging, Disaster Recovery Planning and Testing

Vulnerability Assessment, Remediation, Patching and Full Regression testing for application interoperability

Customer Service Team Leader, Metrics gathering, Report Writing, Trending Analysis

TECHNICAL SKILL/APPLICATIONS

Virtualization: Windows Hyper-v, VMware

Disaster Recovery: VERITAS backup/Symantec Backup Exec 9.1 for Windows, Symantec Ghost Suite 11, Acronis True-Workstation 11.0, Arc-Serve Backup, Windows Robo-Copy

Firewalls/Antivirus: Symantec Anti-virus management, McAfee HBSS, CheckPoint Firewall, Trend-Micro, Norton, IPrism Web Filtering

Databases: SQL Server, Oracle, MS Access

Security/VPN: DISA Gold Disk, Retina eEye Scanner, F5, Barracuda

Storage: Net-gear NAS, SNAP Appliances, Sun Directly Attached Storage (DAS), RAID configuration

Microsoft Server Technologies: Windows Server 2012 R2, Domain Control,, DNS, WINS, DHCP, Active Directory; Group Policy, Terminal Server, Remote Desktop, Printer Server, File Servers

WORK EXPERIENCE

United States Attorney’s Office Circuit 15 - West Palm Beach Fl.

Senior Systems Administrator (2015-Present)

Daily duties include administration, creation and maintenance for the entire network of over 400 support personnel and one-hundred twenty assistant State Attorneys. Main focus is to ensure all personnel are fully capable to perform their daily duties. Administration consists of Domain Controllers/Active Directory, Print servers, file servers, hardware blade installation and support, Exchange Server administration, Hyper-V creation and administration, monitoring of audit log servers for security, email/instant message/cell phone support and archiving for public record reproduction, firewall administration, email/web spam filtering, Windows Terminal server setup and support, fully restorable backups, application and operating system patching and end-user support for over forty different custom applications. Also act as a backup to our client support personnel as needed. Monthly reporting, executive briefing and documentation creation as required.

WaveStore USA - West Palm Beach Fl.

Product Technician (2014-2015)

Build, configure and installed Linux Servers, windows workstations on various Raid configurations. Assisted product manager with the overall operation and maintenance of integrations and testing lab. Site installation and configuration, primarily with Axis cooperation security cameras and Axis software. Conducted component and system testing to detect system deficiencies and record the test results within an online software tracking system. Performed QA checks on system documentation (Installation guides, users manuals, etc.) and contributed to daily help desk technical issues for hardware and software for WaveStore clients. Implement customized Server applications, databases and associated hardware infrastructure. Maintained an online tracking system of many different software configurations and hardware pertaining to lifecycle support and inventory control. Made recommendations and decisions on IT infrastructure and other areas related to the IT support.

Space and Naval Warfare Center (SPAWAR) (Federal Government) - Philadelphia

IT Specialist / Infrastructure Support Engineer (2007 – 2014)

National Geospatial-Intelligence Agency (NGA) Project:

Lead a team of engineers and trainers for on-site and distance support for over 50 locations, 450 Windows Servers, and approximately 1,550 Windows clients on the wide-area network.

Lead the task of migrating Windows hardware platforms to Virtual Machines via VMware v Center converter tool. Saved NGA approximately 140,000.00 by reducing the amount of physical servers in addition to a cost savings for energy consumption.

Installed VMware Site Recovery Manager and replicated virtual machines to the backup network as a Disaster Recovery fail-over solution in addition to documenting the BCP

Performed security hardening on classified platforms to conform to NIST and agency regulations

Lead the initiative to install, configure, and backup Active Directory 2008/R2 and core infrastructure services (DNS,WINS,DHCP) and Windows Update Services (WUS/SUS).

Designed, configured, installed and supported multi-terabyte storage solutions (NAS, Direct Attached Storage Terapaks)

Lead a team of engineers that supported three major Naval and Marine Corp mission planning platforms (JMPS, TAMPS, PFPS) used across US Naval ships and US Navy and Marine Corp bases. JMPS administration consisted of Server 2000/2003 DNS, DHCP, AD, ISS, VERITAS Net-backup 6.0 and Clustering. TAMPS administration consisted of Solaris 7 Unix administration, NIS+, FC switches

Lockheed Martin (Federal Government Contractor) - Philadelphia

Network Administrator/DBA Administrator (1998 – 2007)

My main duties as the network admin were network monitoring, implementing security patches, testing network backups and creating a fail-over in-case of a disaster scenario.

Supported, installed and Configured Web-based applications running on (IIS) Microsoft's Internet Information Server and Apache/Tomcat

Other duties were creating users, groups and setting permissions using active directory and group policy

Managed Oracle patching and upgrades to 9i, migrated isolated SQL 2000 instances to Oracle platform.

Conducted process improvement analysis for Configuration Management and Sustainment Engineering projects

Created requested Crystal Reports for multiple activities and projects

Hardened Oracle Databases in compliance with Information Assurance Vulnerability Assessments and Security Technical Implementation Guides.

Tactical Automated Mission Planning Systems Project:

Installation Lead on Support Desk for 11 US Navy Aircraft Carriers, 300+ US Navy & Marine Corp Sites

Significant Accomplishment: Successfully conducted over 10 Ships Operational Verification Testing (SOVT) on various Aircraft Carriers. Performing SOVTs ensures that mission critical equipment is operating 100% as designed to the approval of shipboard Combat Systems personnel system on-board verification tests were conducted before each deployment to maintain mission readiness.

Mentored junior help desk personnel on networking, UNIX & Windows administration and site support

Performed UNIX & Windows client/server, Ethernet and fiber channel network, and application support for US Naval deployed forces and training sites

Conducted test and evaluation (T&E) for all new releases of hardware and software before installation aboard US Naval vessels

Formal Education/Certifications

CompTIA Security+ CompTIA Network+, CompTIA A+

Camden County Community College MCSE (Microsoft Certified Systems Engineer)

Lyon’s Technical Institute in Digital and Microprocessor Technology

HS Diploma in Business Administration, St. John Neumann, Philadelphia, PA

Specialized Training

CISSP Training (2011)

Microsoft Project (2009)

HPO/7 Habits of Highly Effective People (2008)

Foundations for Leadership Training (2005)

Certificate Knock Your Socks Off Customer Training, AMA (2000)

Certified Ultra Enterprise Server Systems, Sun Microsystems (1998)

Certified LAN/WAN Protocols, American Research Group (1998).



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