Ruth Rivera

**-** ******* **., *********, NJ ****1 - 908-***-**** (C) - acuphp@r.postjobfree.com

Summary

Hard-working, entry-level Human Resources Assistant, looking to apply my education and experience

to a job in Human Resources Field. Areas of proficiency include Creative, Customer -Service/Focused,

Deadline-oriented, Dedicated, Hands-on, High-performing, Organized, Reliable, Positive and

Personable.

Highlights

PowerPoint

Word

Access

Excel

Accomplishments

•Designed and implemented HR policies and procedures for employee Hand Book.

Experience

Roselle Savings Bank March 2010 to Present

Customer Service Representative

Perform teller transactions Cash handling. Open and close accounts. Perform identification

and personal information checks. Individual Retirement Account "IRA" and Estate account

maintenance

INTERNSHIP: HUMAN RESOURCES MANAGEMENT

January 2015 to May 2015

Updates job requirements and job descriptions for all positions. Recruiting, selecting, orienting,

and training employees. Ensures legal compliance by monitoring and implementing applicable

human resource federal and state requirements; conducting investigations; maintaining

records; representing the organization at hearings. Organizational abilities, Multi-tasking, Detail

oriented, Meticulous performer and Positive attitude.

Successfully manage multiple priorities and tasks under tight time frames. Customer focus,

both internal and external. Working effectively with all employees at all levels of the

organization. Understanding of an organizational culture and assists with change

management. Maintains confidentiality with the highest level of integrity.

The Provident Bank October 2009 to March 2010

Customer Service Representative

Introducing customers to our line of financial products and services.

Performing teller transactions and cash handling.

Sales goals.

Wachovia Bank February 2007 to July 2008

Customer Service Representative

Introducing customers to our line of financial products and services.

Performing teller transactions and cash handling.

Opening new accounts.

Vault custodian.

Partners Pharmacy February 2006 to February 2007

Pharmacist Technician

Pull appropriate medications from shelf according to pharmacy label. Prepare label for

attachment to product and punching the appropriate dosing slot on the label. Prepare

product for label: Tab/Caps- product placed in box with appropriate reorder reminder,

Liquids-Child safety closure is removed and the product is transferred to a smaller container

according to label quantity, Externals-Tubes are removed from box and Ophthalmic/OTCs-

Bottles are removed from outer box place label on product Billing

Third Party Representative: Verifying insurance coverage. Handling explanations of benefits.

Medicaid rejection Medicare D rejections. Communicate with third party Insurance company

Work on getting rejection claims processed. Communicate with long term care facilities with

the members.

Labnet International Inc. January 2005 to March 2005

Provide customer service assistance to clients. Order entry- enters orders faxed by customers.

Process paperwork for shipping department.

Process paperwork for return of repaired items. Reply to inquiries by e-mail or fax regarding

status of orders and backorders. Process credit card payments. File, answer phones, mail

invoices, and prepare literature for shipment to customers. Work closely with the Sales and

Marketing Department. Confirm orders which include shipping information to customers.

Education

Berkeley College September 2006

BACHELOR OF SCIENCE DEGREE MAJOR: BUSINESS ADMINISTRATION

MANAGEMENT

BUSINESS ADMINISTRATION MANAGEMENT

UNION COUNTY COLLEGE April 2015

CERTIFICATE: HUMAN RESOURCES MANAGEMENT

HUMAN RESOURCES MANAGEMENT

Languages

Bilingual-Spanish and English

Skills

•Excellent computer skills, including Word and Excel in a Microsoft Windows environment.

•Effective oral and written communication skills.

•General knowledge of various employment laws and practices.

•Experience in administration of benefits and other HR programs.

•Excellent interpersonal skills.

•Skills in database management and record keeping.

•Able to exhibit a high level of confidentiality.

•Excellent organizational skills.

•Hands on.

•Able to identify and resolve problems in a timely manner.

•Able to gather and analyze information skillfully.

Contact this candidate