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Customer Service Manager

Location:
Pearl, MS
Posted:
May 09, 2016

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Resume:

Corbin Alexander Jones

*** ******** ****, *****, ** 39208

601-***-**** (H) 601-***-**** (C) Email:

acupg0@r.postjobfree.com

Objective

Pursuing an entry level positon in Drafting and Design Technology that will afford an opportunity for career growth

with a strong company that embraces creativity and cultivating of future leaders

Skills and Qualifications

Specialized training in CADD (Mechanical drafting, Architectural drafting, Mapping and Topography, Inventor,

Rendering and Advance CAD)

Proficient in Freehand Drafting, converts hand drawn plans using AutoCAD, Inventor and Photoshop to create

computer generated plans

Knowledgeable of BIM practices, site planning and zoning, and structural systems

Calculates cost estimates and make mathematical adjustments to existing designs

Excellent communication and interpersonal skills, management, and organizational skills

Proven to be flexible, dependable, punctual and hardworking

Educational Background

Hinds Community College, Associates Degree, Drafting and Design Technology - Anticipating

Hinds Community College Career Technical Center, Drafting, Certificate - Completed

Work History

Guest Service Manager Quality Inn September 2015 – Present

• Manage office, safety and guest relations duties associated with the front desk and daily operation

Provide great guest experience as outlined in the Customer Service Manual

Process guest registration, computing and collecting payments, verification of credit card transactions

Adhere to and comply with all company policies, practices, procedures and guidelines as outlined in the

Safety and Security

Event Specialist (Part-Time) Advantage Sales Marketing September 2014 - Present

• Prepare presentations, set up exhibits, and sell company products to clients

• Develop, research and prospect new business opportunities using a variety of marketing methods; establish

relationships with client

• Follow up on prospect leads, telephone cold-calling, email campaigns, events and networking

• Travel 20% of the time to various sites; meet deadlines and desired goals

• Minimize operational shortage, develop teams and partnership

Loss Prevention/Inventory Control Ross Dress For Less September 2014 – August 2011

• Developed and maintained a comprehensive Facility Security Plan (FSP) for the store

• Conducted security risk assessments; vendor and customer screening, cameras and alarm systems

• Provided initial and ongoing security and threat awareness training to all staff

• Communicated security issues with all relevant parties as appropriate including information sharing

• Supervises in-house Loss Prevention supervisory and clerical support staff

Hobbies and Interest

• Volunteering and assisting JHS & Associates, llc. (Real Estate Professionals) touring homes

• Drawing, job shadowing Contractor/Owner of Wilson Construction on job sites bidding building projects

• Also work with carpenters from time-to-time

References Available Upon Request



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