CHRISTOPHER ROHDE

*** ***** ****

SUFFOLK, VA. **435

757-***-****, acupcq@r.postjobfree.com

OBJECTIVE: Restaurant Manager.

HIGHLIGHTS AND QUALIFICATIONS

More than three years’ experience and passion for excellence in customer service.

Outstanding communication skills, proven team developer and leader.

Detail-oriented, organized and respected professional with the adaptability to work with diverse customers.

Positive attitude with the Ability to motivate and direct team members and work effectively in a management team.

Strong management desire to run the restaurant.

Computer skills: proficient in Microsoft Word, Outlook, Power point, Excel and Access.

EXPERIENCE

Administrative

Hired and terminated team members and ensured high quality results at all times.

Managed sales building techniques and increased services speed by 30%.

Conducted daily inventory briefs and monitored daily production.

Performed general administrative duties: record management; data entry; ordering products and supplies.

Scheduled 10-15 employees’ weekly with minimal adjustments and call outs.

Reestablished recruitment and training techniques and procedures, saving time and increasing efficiency by 50%.

Customer Service / Management

Excels true Passion for leading teams of excellence.

Coach mentor and discipline hourly team members.

Train and develop team members to ensure they are presenting top sales techniques and guidelines.

Greeted clients in friendly and professional manner, quickly assessing needs and providing information and referral to appropriate source.

Assisted customers in completing forms, answering all questions consistently, displaying helpful attitude and exhibiting outstanding customer service skills in all situations.

Resolving customer complaints to satisfaction of customer and company, effectively diffusing emotionally charged situations.

EMPLOYMENT

Area Recruiter / Supervisor, WIS International, Virginia Beach, VA. 2015/present

Internal Sales Representative, Sysco Food Distribution, Suffolk, VA. 2014 – 2015

Forklift Operator, Navy Exchange Service Command, Norfolk, VA. 2011 – 2012

Administrative Assistant; Aviation Boatswains Mate, United States Navy, Norfolk, VA. 2006 - 2011

EDUCATION

Associates of Business Administration, Tidewater Community College 2016.