Dawn Werch

Career Overview

Hardworking, reliable self starter, willing to learn new skills, with administrative background, multitasking and customer service oriented.

Core Strengths

Strong organizational skills

Energetic work attitude

Customer service experience

Adaptive team player

Telecommunication skills

Invoice processing

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Work Experience

Managers Assistant

May 2012 to September 2014

Excel Mechanical Inc Tucson, AZ

Expressed appreciation and invited customers to return to the Company. I answered all incoming calls and placed out going calls I took payment for services rendered, scheduled appointments ordered material from vendors, as well as your basic office duties.

Dispatcher

September 2011 to March 2012

Cummings Plumbing Heating and Cooling Tucson, AZ Answered inbound called set appointment's, took money for services rendered, dispatched all calls basic office duties. Survey Taker

November 2010 to August 2011

Parker Consultants Tucson, AZ

Called and asked for individual's to partake in a political survey. Eventually was promoted to manager. Educational Background

High School Diploma : Basic, 1997

Adison High School Tucson, AZ, Pima

902 E. Bilby Rd, Tucson AZ 85706

Home: 520-***-**** - acuovj@r.postjobfree.com

Contact this candidate