ADRIAN IONITA

**** ********* ** ****** ** *****

(Ph):586-***-****; e-mail: acuosn@r.postjobfree.com

KEY STRENGTHS

Exceptionally advanced technical knowledge and ability to easily explain technical data and procedures to end-users in meaningful terms.

Ability to provide competence and professionalism under pressure in highly complicated and fast paced situations.

Well-developed organizational skills, considering priorities, forecast problems, envision solutions and following up efficiently.

Positive, mature and professional attitude while interacting with supporting users in person or over the phone, as well as cultivating a secure corporate impact to ensure business success.

Keep abreast of the constantly changing technologies related to software, hardware and communications in the IT field.

TECHNICAL EXPERTISE

Windows Server 2003, 2008, XP, 7, MsOffice 2003, 2007,2010, Visual Store, Tc Pos, Treebyte, SAP B1, Citrix

Server IBM, workstation IBM, point of sale IBM, Epson, Fujitsu

Server IBM x3200 M2/M3, sure pos IBM 4800- 500,700,722,723,745, fiscal printer IBM 4610-KR(KG)5, 4610-1NR,4610-1TM,

Knowledge of Cisco Systems routers, Cisco Systems switches, firewall

SQL 2000-2005, some experience with DB2

Symantec Enterprise Antivirus and Antispyware, Norton ghost, Acronis

Technical Support over phone, email, remote desktop

Training, Professional Flash Presentations, Power Point,

EMPLOYMENT HISTORY

06/2015 – Present MJAYS SPECIALTY BAKED FOOD NORCROSS GA

Technical Support

Maintained of all operational hardware equipment ( industrial machine for bekery ) and made recommendation for the replacement and/or acquisition of new equipment

2007 - 2015: Network Administrator and Technical Support

MIT SRL - Gold Partner IBM – Roma Italy

Ensured that national wide offices functioned properly, so network services were available during business hours to allow users to operate business systems (i.e. installation, configuration, maintenance and troubleshooting of all types of PCs, peripheral devices, operating systems, applications on the LAN and its connectivity to the WAN and RAS clients, Installed, configured, determined root causes and troubleshoot LAN, WAN problems use diagnostic tools such as trace route, ping, dig etc

Preparing the IBM servers at the Hardware and Software level for each kind of store, as well as preparing the IBM,HP and Compaq computers and cash register. I was also installing the server, the pc and the cash register in the stores.

Wrote clear instructions/guidelines applicable to the Local Area Network and provided training to clients-users on operating procedures.

Maintained an inventory of all operational hardware/software equipment and made recommendation for the replacement and/or acquisition of new equipment.

Developed, implemented and documented technical solutions to solve data communications, desktop, server, network and other technical problems.

Performed diagnosis of computer problems and provided resolution of PCs/Servers, workstations, routers, switches, hubs, applications on the LAN and its connectivity to the WAN and RAS clients.

2001 - 2007: Technical Support Consultant

SAGO COMPUTERS Romania

Provided 24/7 technical support to users for remote office connections, corporate intrusion detection, network security, commercial software applications and support in a professional and timely manner.

Utilized technically proficient software/hardware installation and troubleshooting skills to effectively translate technical information and procedures to end-users.

Installed, configured, determined root causes and troubleshoot LAN, WAN problems.

Administered, maintained, developed and implemented policies and procedures for ensuring the security and integrity of the system.

Administered users, email and printers’ setup (settings/installation), created hard drive images and restored software and applications.

EDUCATION

Bachelor of Electronics Engineering - Transilvania University Brasov - Romania - 1998

LANGUAGE SKILLS

Fluent in Italian and Romanian speak, write and read

Personal and professional references will be provided upon request.

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