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Customer Service Administrative Assistant

Location:
California
Posted:
May 07, 2016

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Resume:

Tracy Simon

San Bernardino, CA *****

909-***-**** – acuofg@r.postjobfree.com

Navy Reserves Yeoman

Administrative Support, record keeping and data entry, intermediate understanding of standard office equipment, layout and functions, data archiving, retrieve and refiling of office files in proper sequence, use of computer applications.

Medical Receptionist

Schedule management, insurance processing, filing and data archiving, multi line phone operator, record keeping, accounts receivable, customer service, maximizing efficiency, medical terminology, and sign language fluency.

Professional Experience

United States Navy Reserves 2014-Present

Yeoman

Perform clerical and personnel security and administrative duties such as maintain records of over 300 Sailors, typing, preparing and routing correspondence and reports, perform administrative support for legal proceedings and maintain records, create new Sailor files and maintain accuracy. Maintain secret security clearance to perform duties, use of office equipment such as copier, fax machine.

Ontario Mills, a Simon Company 2012-2013

Administrative Assistant I

Greeted customers and tenants, assisted public by providing information regarding mall stores, inserted and extracted information from tenant files for review by management, prepared new tenant files as needed, created Excel spreadsheets containing contractor insurance information and updated daily, collected and posted tenant monthly rental payments, typed alphanumeric data from source documents, operated telephone switchboard, open, sort and distribute incoming and outgoing correspondence including faxes, email, postal mail.

Sierra Vista Rehabilitation 2010-2012

Mental Health Counselor/ ASL Interpreter

Ran multiple STP groups with hearing and hearing impaired residents daily, interpreted for Deaf and Hard of Hearing residents during therapy sessions with doctors and psychologists, worked with staff members to implement social activities for all residents, accompanied residents on daily outings and group activities, assisted Primary Counselors in administrative duties as needed, maintained and updated resident care and behavioral plans.

Dr. Gurmeet S. Multani, MD 2007-2010

Medical Receptionist

Provided efficient customer service to clients, maintained regular contact with providers to discuss status of rebilling and reimbursement process to ensure account recollection, managed incoming and outgoing calls, accurately copied physician reports and complied with patient requests for copies of medical records, located, checked in and pulled medical records for appointments, schedule patient appointments, efficiently performed insurance verification, preauthorization and precertification functions, created Medical Declarations for minor patients, interpreted for Deaf patients, medication refill approvals.

Computer Skills

65 wpm typing, Excel, Word, Outlook, PowerPoint, Med ware software, email, scanning, faxing, HCPCS,

ICD-9 Literate

Education

Navy Yeoman Rating Certificate- Yeoman A School Meridian, MS

Medical Administrative Assistant- Concorde Career College San Bernardino, CA

General Education Diploma- Rialto Adult School Rialto, CA



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