RESUME

Sumit Upadhyay

Govindpuri Mob: 706-***-****,706-***-****

Delhi Email acunyw@r.postjobfree.com

Career Objective:-

To work in an organization where I can gain personal and professional growth.

Educational Qualification:

B.A. from Gorakhpur University.

Technical Qualification & Skills:

Completed Computer Hardware and Networking Course from Jet king.

COMPUTER HARDWARE - Fundamentals, PC Maintenance, Troubleshooting.

OPERATING SYSTEM – Installing, Managing, Troubleshooting.

NETWORK ESSENTIAL- Topology, Lab Designing, Lab troubleshooting etc.

2K8 SERVER- Installation & configuration and troubleshooting server.

LAPTOP- Sound knowledge of Maintenance and troubleshooting.

Outlook- Configuration and Troubleshooting MS outlook 2007.

Windows Policy- Configure windows policy.

Printer Configure & sharing.

Broadband&ADSL- Installation & configuration and troubleshooting.

SAP - Installation & configuration .

Work Experience:

Two year Experience in ‘Sysnet Global Technology P Ltd as a Customer Support Engineer.

In two project.

1.UPLC project and HP Warranty in Delhi

Currently I’m working with Inox leisure Ltd as a Executive IT .Nehru Place New Delhi.

Role and Responsibility

Manage all customer issues and if required escalate it to required departments.

Assist all junior engineers in complex cases and evaluate products for customers.

Manage requests from internal and external clients and resolve it through email and phone.

Provide solutions to all customers and partners and ensure effective deployment.

PERSONAL DOSSIER

FATHER’S NAME- Mr. Amar Nath Upadhyay

DATE OF BIRTH – 18/06/1994

NATIONALITY- Indian

MARITAL STATUS- Married

LANGUAGES KNOWN- English, Hindi.

STRENGTHS- Optimism, Adaptable in any circumstances & Prioritization.

POSTAL ADDRESS- Vill Bhagata Post keshwapar Distt: Gorakhpur U.P

PRESENT ADDRESS: 1128/11 Govindpuri, New Delhi.

PERMANENT ADDRESS- Vill Bhagata Post keshwapar Distt: Gorakhpur U.P.

HOBBIES- Net surfing & updating myself from Internet.

DATE: [Sumit Upadhyay]

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