CURRICULUM VITAE

A.PERSONAL INFORMATION:

Full name:

HONG THI NGUYEN

Sex: Female

Date of birth:

Oct 11,1985

Contact No.: 009***********

Email: acuny2@r.postjobfree.com

Address: 91D, A2, 1st Floor, Mehrauli, Delhi, India, 110030

B.EDUCATION:

From

M Y

To

M Y

Name of Institute

City & country

Type of certificate or diploma issued

05/2012

08/2012

ASK Competency Business School (HR Executive)

HCMC, Vietnam

Certificate

10/2008

06/2011

HCMC University of Foreign

Languages – Information Technology

HCMC, Vietnam

BBA Degree of Business Administration

09/2003

10/2007

BA Degree of English

10/2006

05/2007

HCMC University of Technology

HCMC, Vietnam

Certificate of Computing

C.WORKING EXPERIENCE:

DURATION

COMPANY & JOB DESCRIPTION

Mar 2015 – Present

TELE PARTNER ACCOUNTS MANAGER

Denave India Pvt. Ltd

Oct – Dec: Adobe project (Inside Sales Account Manager)

Main responsibilities:

-Lead qualification for inbound leads on Adobe internal system;

-Engagement with customers where Adobe’s involvement is required (language barrier for Country Sales Manager);

-Following-up and assisting partners and Country Sales Manager with large deals;

-Price estimation for customers

Mar – Present: Microsoft project (Compliance Consultant)

Jun – Oct: Adobe project (License Compliance Executive)

Main responsibilities:

-Do compliance in software licenses;

-Outbound calls to Vietnam market;

-Manage accounts from profiling till legalization phase;

-Convince customers share the Report on use of software;

-Deal with customers about procurement plans;

-Combine with other departments to support customers in compliance;

Feb 2014 – Jul 2015

PROFESSIONAL SERVICES EXECUTIVE

HyperQuality India Private Limited (now as known as MK)

Main responsibilities:

-Provide grammatically correct, specific and actionable feedback to ensure effective coaching with minimal impact on recipient efficiency

-Ensure optimal accuracy (scoring & knowledge) on all evaluations performed

-Sensitive and contributive to customer / business needs and solution driven

-Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary

-Participate in calibrations with clients to ensure consistent quality

-Evaluate and audit telephone transaction and provide detailed feedback via an evaluation tool to the customer

Jun 2013 – Feb 2014

MARKET RESEARCH ANALYST

PART-TIME JOBS:

- Work in different projects for BP China, Industrial Info Resources (Power Plant), Prescient (Bathroom, flavor & fragrance)

2006 – 2013

ENGLISH TEACHER

2006 – 2008: Super Vietnamese English School

2009 – 2011: Asian English Language School

Jun 2010 – Mar 2012: North-America International English School

(American International Academy Center (AIAC))

Apr 2012 – Mar 2013: Self-employed

Main responsibilities:

-Plan, prepare and deliver lessons and workshops for groups and individuals

-Plan, organize and manage the schedule of the courses

-Evaluate and grade students' class work, assignments, and papers

-Prepare and design homework and exercises for students to review their lessons

-Give students supports in their study during the courses

-Design activities so that students feel relaxed and interesting to study English

Mar 2011 – Jun 2012

DOCUMENTATION SPECIALIST

KORNOVA INVESTMENTS INC.

Job description:

-Review, estimate and calculate accumulation statements for clients;

-Plan, organize and manage monthly, weekly and daily schedule of clients’ applications;

-Extend the best cooperation and coordination to other departments;

-Control lead time of all items and shorten the lead-time as much as possible;

-Contribute innovative ideas to improve working environment and conditions as well as procedures;

-Follow up and discuss with concerned people in the urgent cases;

Mar 2008 – Nov 2008

SECRETARY TO DIRECTOR

NUTHOUSE CO., LTD (HCMC Representative Office)

Job description:

-Plan, organize and manage monthly, weekly and daily schedule of Director

-Assist in the setting up and development of the operational policies and procedures of the company, and coordinate the monthly management report to ensure its deadline is met

-Make reservation for hotels, restaurants and air tickets for Director

-Manage and handle Director’s e-mails and respond to them as soon as possible

-Set up and maintain paper and electronic filing systems for records, correspondence, and other material

-Translate documents to support sales and marketing departments and to develop projects in new products or business activities

Sep 2007 – Mar 2008

ACADEMIC ASSISTANT CUM TEACHER AID

NEW YORK INTERNATIONAL LANGUAGE SCHOOL

Job description:

-Assist Board of Directors in academic issues; interview foreign teachers

-Support foreign teachers in teaching method of New York School

-Attend training course; give training and instructions to new teachers

-Coordinate with foreign teachers to help students follow and understand the lessons

-Plan, prepare, and develop various teaching aids;

-Join assessment in teacher’s classes and contribute some ideas for them to improve their lesson plans

TRANSLATION EXPERIENCE

2007 – 2013

-Interpret from English to Vietnamese and vice versa while working in as an Academic Assistant;

-Interpret and translate documents from English into Vietnamese and vice versa while working in Nuthouse company;

-Translate many kinds of documents (English – Vietnamese, Vietnamese – English) such as general technical papers, economic contracts, IT, tourism, Press, etc. for some translation companies in Vietnam (parttime job);

-Translate documents which support in clients’ applications when I worked at Kornova company;

-Worked with TRADOS software

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