Human Resources Manager

Crystal Franklin

Phone: 470-***-****

E-mail: acunxw@r.postjobfree.com

Seeking position of Human Resources Manager

Seeking a position in a competitive and growing institution while delivering great knowledge and outstanding communication skills as a human resources specialist. I have over 5 years of experience as human resources specialist, three year of Supervisor experience, over 60,000 volunteer hours at Veteran Affairs and over 9 years customer service. I’ve maintained and enhanced each organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.. I’ve demonstrated the ability to maintain a pleasant, positive and courteous demeanor while multi-tasking. My Remarkable ability to resolve problems with standardized solutions leave a small percentage of error which allows me to provide a persistent disciple work ethic.

Education

Master Degree in Health Administration Management Brenau University (Fall 2016)

Bachelor of Science in Health Services Management University of Memphis. (2014)

Associate of Business Southwest College ( June 2013)

Pharmacy Technician UEI College ( May 2010)

Certified Pharmacy Technician 2010 present

President of Student Government 2012-2013

President of Phi Theta Kappa ( High Honors Society) 2012

Tennessee Regent Student

Chemotherapy Certified

IV/ Mixture Certified

Experience

HR July 2015- Present

Northside Hospital Alpharetta, Georgia 30005

Maintains the work structure by updating job requirements and job descriptions for all positions.

Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.

Prepares employees for assignments by establishing and conducting orientation and training programs.

Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.

Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.

Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.

Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

Human Resources Specialist (Pharmacy) June 2014-July 2015

Northeast Georgia Diagnostic Clinic Gainesville, GA 30501

Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Completes human resource operational requirements by scheduling and assigning employees; following up on work results.

Maintains human resource staff by recruiting, selecting, orienting, and training employees.

Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.

Contributes to team effort by accomplishing related results as needed.

Human Resources Manager September 2011- June 2013

Veteran Affairs Memphis, TN 38101

Develops and administers various human resources plans and procedures for all company personnel.

Plans, organizes and controls all activities of the department. Participates in developing department goals, objectives and systems.

Implements and annually updates compensation program; rewrites job descriptions as necessary; conducts annual salary surveys and develops merit pool (salary budget); analyzes compensation; monitors the performance evaluation program and revises as necessary.

Develops, recommends and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures; performs benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow.

Human Resources Specialist - May 2010 – August 2011

Naval Hospital Camp Pendleton, California 92058

• Develops and maintains affirmative action program; files EEO-1 annually; maintains other records, reports and logs to conform to EEO regulations.

• Conducts recruitment effort for all exempt and nonexempt personnel, students and temporary employees; conducts new-employee orientations; monitors career-pathing program, employee relations counseling, outplacement counseling and exit interviewing; writes and places advertisements.

• Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings, such as seminars. Maintains company organization charts and employee directory.

• Evaluates reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.

Logistics Manager –October 2005- July 2007

United States Marine (P.O. Box 19924 Parris Island, SC 29905)

Logistics/Warehouse Supply Clerk-Logistics/Warehouse Section Supervisor

Planned, distributed, and, managed resources and assets valued at more than $200M.

Managed, identified requirements, and coordinated the movement of personnel, field rations, medical, and ammunition, transportation, and fuel supplies state side and to overseas locations.

Calculated food, ammunition, medical requirements, verified, and requested, orders.

Provided daily support of operating forces: to include logistics/warehouse planning for company and platoon level operations

Logistics/Warehouse Specialist

Proficient in coordinating, developing, and scheduling deliverables to clients: meeting time-critical deadlines: and managing acceptance of contractor deliverables.

Maintain personal computer and mainframe locator systems, conduct inventories, maintain records of sub custody principal end items, monitor shelf life items through CD ROM and the mainframe support systems.

Operational Management

Provided ongoing training for 300 to 800 logistics/ warehouse personnel.

Worked closely with the US/Iraqi team members to address organizational and logistics and warehouse issues leading to full transition of outpost operations to Iraqi control.

Skills

Multimedia Sales Presentations Executive Office Support Front Office Operations Meeting Planning Corporate Fundraising Human Resources Management Records Management Technical Support Customer Support Windows 2000 Microsoft Word Excel PowerPoint

Superb communication skills necessary to follow verbal and written instructions, including the ability to understand technical and pharmaceutical terminology.

In-depth mathematical skills necessary to accurately compute fractions, ratios, percentages and totals.

Excellent interpersonal skills necessary to consistently interact with patients, families, visitors and staff in a courteous manner; and to maintain positive working relationships.

Strong knowledge of and skill in aseptic technique and physical dexterity to manipulate vials, ampoules, needles, syringes, and other intravenous products.

Great physical ability and stamina (to lift and carry up to 50 pounds and to remain standing or walking for prolonged periods of time) to perform the essential functions of the position.

Strong knowledge of Windows, Word and Excel based operating systems, software applications.

Remarkable ability to resolve problems with standardized solutions

Exceptional ability to work on weekends and extra hours

Familiarity in writing reports and all business correspondence

Contact this candidate