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Keiya R. Benn

Summary: Legal/Executive Assistant with 10 + years’ experience working in connection with Trial Lawyers/ Executive Professionals with a high volume sensitive case load. A strong team player with excellent client Interpersonal with a Focus on Attentive Details . Having an ability to communicate complex sensitive information in a Clear and Concise form to clients. Demonstrating Strong Ethical, Superior, Performance and Dedication and Loyalty.

EXPERIENCE

The Chestnut Firm, Atlanta, GA

February, 2015- 2016

Intake Specialist

Responsible primarily for interviewing new clients.

Obtaining a detailed history of the incident.

Providing clients with general information.

Data entry.

Drafting letters of representation.

Answering potential new client phone calls.

Scheduling new client appointments, medical appointments.

Processing respective notices, copy service orders, and answering customer service calls.

Contract Work-

December, 2010-January, 2015

Legal Assistant/Administrative Assistant

Manage and maintain lawyers’ schedules and calendars.

Schedule and organize onsite and offsite meetings, conferences, speaking engagements, client proposals and events. Working with Marketing and/or other office personnel, coordinate food and beverage services, reserve rooms and prepare materials.

Establish ongoing positive business relationships with clients in person, by phone and/or email.

Maintain lawyers’ contacts in Outlook with accurate contact information and notes.

Answer and screen calls, field inquiries, relay messages, respond promptly to client needs; responds to email and voicemail.

Create, format, edit, proofread and manage Word documents, Excel spreadsheets presentations.

Draft routine correspondence and forms.

Process and close time for lawyers adhering to weekly and monthly deadlines. Coordinate correction of time entry errors, when needed. Track lawyers’ billable hours, create reports and maintain records.

Open new clients and matters following Records Department procedures. Prepare conflict of interest forms.

Maintain client, administrative and personal filing for lawyers following established procedures. Prepare files using Legal Key procedures and maintain appropriate records for on and off site storage.

Coordinate domestic and foreign travel including hotel, flights, car rental; prepare travel itineraries and materials for meetings during travel.

Georgia Power Company.-Atlanta, GA

December, 1997-July, 2010

Legal Support Organized and set up files by ensuring all parties involved in suit were entered.

Scheduled Independent Medical Examinations, follow-ups, medical appointments evaluation

ocoordinating dates with all parties and forwarding all necessary medical records

oCalendared, Confirmed and Diary upcoming events and reminders.

oMaintained and update accurate information in Case One System (Riskmaster, and Oracle Database).

oProcessed Subsequent Injury Reports

oProcessed Monthly Reports

oFed Ex Legal Documents

oInteracted with Worker’s Compensation Doctor’s Employee Data and Information into Database

oClaims Assistant- Processed payments, opened incoming claims, answered heavy phones, Property Damage Claims, Corporate Law Library,

oTrial Prep Room, Maintained Files, Registered Agent for Legal Department

oProcessed Legal Documents, Lawsuits, Subpoenas, Garnishments, Couriers, etc. .

oAdministrative Assistant- Processed payments to outside vendors, opened and closed cases, researched all parties involved in case, ordered supplies and answered heavy phones.

Risk Mgmt./ Worker’s Compensation

Provided administrative support to thirteen (13) Claims Representative and Legal Department by way of:

Prepared Bank of America Drafts for the Financial Comptroller and Company Vice President

Processed Attorney bills and invoices, daily reports, organized trial preparation room.

Maintained Corporate Law Library and responsible for file retention.

Served as Company liaison for outside vendor and law firms.

EDUCATION

Herzing University 2016-2018

Brown Mackie College 2010-2010

SKILLS

Needles Oracle

Riskmaster ACT

Excel Amicas

Adobe Acrobat

Microsoft Word

PROFESSIONAL AFFILIATIONS

Georgia Association of Paralegals

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