NOORBAIZURA BT BACHO
No **, Taman Mutiara, Lorong Angsa 10A, Luyang,
E-mail: acunqh@r.postjobfree.com
Tel No: 011-********
PERSONAL DATA
Age : 31
NRIC : 851***-**-****
Date of Birth : 5 October 1985
Sex : Female
Religion : Islam
Marital Status : Single
Nationality : Malaysian
EDUCATION
2005-2008 Bachelor of Business with Honours (International Business), University Malaysia Sabah
(UMS), Kota Kinabalu. (CGPA 2.80 / 4.00)
2003-2004 Sijil Tinggi Pelajaran Malaysia (STPM)
Sekolah Menengah Kebangsaan Kuhara Tawau
1998-2002 Sijil Pelajaran Malaysia (SPM)
Sekolah Menengah Kebangsaan Convent St.Ursula Tawau EXTRA-CURRICULAR ACTIVITIES
2005-2008 Participate in UMS debate team to University Malaysia Sarawak (UNIMAS). Participated in Kelab Rakan Muda UMS
Member of International Business Club
2003-2004 Member of Board of Director “Koperasi Sekolah” in SMK Kuhara Task Force Prefect, SMK Kuhara
Librarian, SMK Kuhara
Academic AJK, Asrama Perempuan SMK Kuhara (ASPURI) 2002 Assistant secretary of PPIM (Persatuan Pelajar Islam Malaysia) SMK Convent St. Ursula.
Treasurer of “Bola Baling” Club, SMK Convent St. Ursula 2001 Member of Kelab Pencinta Alam Rakan Muda Tawau. Member of Persatuan Karate-Do Sabah (SKA), Bandar Tawau Dojo WORKING EXPERIENCE
January 2014 – Present : Halal Officer cum BOMT Trainer cum Audit Officer Job Description
1) Working as Halal Officer for Oldtown in East Malaysia require me to always be alert in Halal requirement of every single product that we use, as well as need to update the Halal database from time to time, when there is a new product, changing product or expired Halal certificate. 2) Audit Officer requires me to go to all over OldTown Outlet in East Malaysia to check on the Quality Assurance. This require me to check staff SOP, to check product quality, to check whether outlet operate according to the standard, full report will be prepared for each outlet and will be sending the report to HQ. 3) BOMT Trainer/ Training Officer require me to train Manager/ Shift officer before they will be send to respective outlet to be the head of outlet, training includes SOP training, management, food cost management, Service, POS system, Mystery Shopper, Basic leadership training, labor scheduling, operating management, Quality Assurance and to give them assessment before they will be send to outlet.
December 2008 –December 2013 : Food & Beverage Administrator, Promenade Hotel Tawau Job Description
1) Taking and preparing the F&B daily briefing & F&B Memo. 2) Preparing and updating the yearly department Business Plan & Marketing Plan 3) Preparing F&B monthly report (Department budget, revenue, profit & loss against previous month achievement)
4) Preparing memo for Monthly Promotion & distribute the information to Sales & Marketing & Marketing Communication for promotion purpose.
5) Updating guest/ customer database – customers tracking purpose. 6) Staff records; F&B staff job description & leave records. 7) Manage Departmental filing.
8) Distributes messages and informs all section head in the Department. 9) Send and pick up mail, answer telephone and take messages. 10) Dealing with guest mostly in promoting product & services & record guest feedback/ complaint. 11) Handle all administrative work of F&B department according to hotel Policy & Procedure.
Mei-August 2008 : Industrial Training, Kastam Diraja Malaysia Tawau ACHIEVEMENT
Selected as Promenade Hotel Tawau employee of the month for the month of June 2010 (Back End).
Assistant Secretary for Promenade Sport Club (2012 – 2013 term) SKILLS & CAPABILITIES
Hardworking, Responsible & Motivated.
Can works under pressure to meet deadlines.
Easily can adapt to new working environment.
Able to work in team & also will try the best in achieving the organizational goals. Computer Skills: Windows And Microsoft Office (2003 & 2007), Internet Explorer, SPSS Language proficiency:
Language Spoken Written
English Good Good
Bahasa Malaysia Excellent Excellent
REFERENCES
En. Johari Abdul Jalil Mr. Kenny Chow
General Manager Food & Beverage Manager
Restoran Seri Melayu Promenade Hotel Tawau
No 1, Jalan Conlay 2nd Floor, Eastern Plaza
Kuala Lumpur Mile 1, Jalan Kuhara
Malaysia 91000 Tawau, Sabah
Tel: 019-******* Tel: 012-*******