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Quality Assurance Customer Service

Location:
Quezon City, NCR, Philippines
Salary:
18000
Posted:
May 05, 2016

Contact this candidate

Resume:

Andrew Laurence J. Enriquez

Blk. * Lot *-D K-* Area Samabana Lower

Bicutan Taguig Metro Manila

Contact No.: 091*-******* & 090********

E-mail: acunqg@r.postjobfree.com

Career Objective: To acquire more knowledge and make the most of my capabilities with

Regards to my chosen field of specialization not only for career advancement

But also for personal development. To find a challenging position that will

Best utilize my skills.

Educational Attainment: College: Lyceum of Alabang

# 88GNT Business Center, National Road

Muntinlupa City

SY: 2008-2011

Course: Bachelor of Science Information Technology (BSIT)

Asian Institute of Computer Studies (AICS-Bicutan)

Triangle Bldg. Dona Soledad, Don Bosco Village

Parañaque City

SY: 2006-2008

Course: Associate Degree of Computer Science

Secondary: Upper Bicutan National High School

Bicutan, Taguig City

SY: 2002-2006

Elementary: Upper Bicutan Elementary School

Bicutan, Tqaguig City

SY: 1996-2002

Special Skills:

Basic Knowledge in ASP.Net

Basic knowledge in CISCO

PC Maintenance and Network Troubleshooting

• Computer Literate (MS Word, Excel, Power point)

Basic Knowledge C#.net

• Basic Knowledge in SQL server 2008 Express

DHCP,Active Directory,FTP,IIS

•Basic Knowledge in VB.net Programming

•software and hardware Installation

•Web designer using (CSS,HTML,PHP,Java Script) Writing and Editing content and Designing webpage layout

Seminars Attended:

Theme

: I.C.T. Seminar (C# Programming / 3D Imaging)

Venue

:

Lyceum of Alabang, #88 GNT Business Center, National

Road, Muntinlupa City

Date

:

February 20, 2009

Theme

:

Computing Research and Development Forum

Venue

:

Lyceum of Alabang, #88 GNT Business Center, National

Road, Muntinlupa City

Work Experience:

Date

:

February 19, 2009

OXFORD DISTRIBUTION INC.

833 DR.A Santos Avenue San Antonio Parañaque City

Contact no. 4034084

acunqg@r.postjobfree.com

Position: Technical Support Staff

Admin Password Keeper

-Make sure that admin password of all computers is the same in all workstations and to be kept secretly.

Local Server Administrator/Coordinator

-Coordinate with head office for any problems or concerns

MS Outlook Configuration

-Configure MS Outlook to connect to mail server for each user

Hardware Troubleshooting

-Trouble shoot and advice PRF creation for replacement of defective parts.

Hardware Inventory

-Keep track of assigned computer peripherals to users, including transfer and transmittal forms

Software Inventory

-Make sure only allowed software is installed and run in office workstations.

New Computer Setup & Installation

-Recommend workstation specifications for procurement, install software in line with approved software to be installed.

Printer Setup And Installation

-Make sure drivers are downloaded and installed in all computers, and share to be easily accessible for future installations.

Coordinate with head office for mikrotic router/firewall/internet to connection related concerns

-Always prepare TeamViewer ID or IP address.

-Gradually turn over mikrotik management.

-Troubleshoot LAN and to head office connection problems

-Ensure WIFI password is secured and changed regularly

-PLDT Coordination in case if DSL failure

-Telephone line & unit trouble shooting

-Telephone Wiring planning and coordination with maintenance

-CCTV Camera Monitoring 16 channel

Responsible for maintaining servers and workstations as requested by the MIS Head

Perform system diagnosis, repair and updates to ensure data integrity

Assist with diagnosing and resolving problems with printers, copiers,

Ensure the anti-virus software is always up to date and share necessary

CASH AND CARRY WHOLESALE SUPERMARKET

1200, Fillmore Street, Palanan Makati Metro Manila

Contact no. 843-34-69

acunqg@r.postjobfree.com

Position: IT staff (December 3,2014 to May 18,2015)

Encoding for new items and price change.

Quality Assurance for withdrawal items

Assist Customer Service personnel

Trouble Shooting for POS machine and Scanner

Attaching Price tags to merchandise on the selling area

Printing sales report for accounting department.

AGCHEM CONSTRUCTION & DEVELOPMENT CORPORATION

195 Doña Soledad Extn., Better Living, Parañaque City, Philippines 1700

TELS. 823-9817 / 824-5081 / 824-5943

Email: acunqg@r.postjobfree.com

Position: Document Controller at Shangri-La the forth Project (April 6,2013 to June 21,2014)

Documentation for Inspection Report and Material delivery Approved & Receiving copy

Documentation of submittals shop drawing and update to log sheet for E-file

Prepare Labels of RFA and DMAS approved for Documentation

Documentation for IR and Update CI/PMI Files and sorting from recent to present.

Compilation and Filling for notice of meeting & agenda

Organized all documents for easily find the necessary files.

Quality assurance for all incoming material delivery receipt.

Compilation of daily report for QA/QC Engineer

Compilation of weekly and monthly progress report of Project in charged.

Prepare request for approval of AutoCAD operator for shop drawing submittals

Documentation of (RFI) Request for information

Documentation of all incoming letters from Shangri-La the forth & DCI for hard copy of agchem

Documentation for Change Order of the project manager of Shangri-La the fort

Documentation of billing for the contract of agchem to Shangri-La the forth project.

LONDA ONLINE

Trade and Financial Tower

7 Avenue corner 32nd St,

Bonifacio Global City, The Fort, Taguig City

Position: ASP.Net Programmer (Trainee) – ( Sep.17,2012 to Feb 15,2013)

Create a web page where possible to see the tables with reflecting fields of test letters that saves into MySQL database

Create a program using asp.net and c# language

Configuration for Mailenable webserver

Create ASP.net web page with editing list of URL’s that possible to display into data gridview

Installation for visual studio 2010 express

Maintain and update aspx web page using C# codes

Troubleshooting for selenium web browser automation in IDE

Try to create webmailserver on visual studio 2010 express

MULTIFLEX RNC Phils. Inc. URATEX

Km. 23, east service rd. Cupang, Muntinlupa City

Position: Quality Assurance Encoder ( February 6,2012 to July 7,2012)

Reports directly to QC Head

•Encoding of warranty stickers of foam products and uploading registered warranty.

•Summary report for returns

•Summary report for claims

•Summary report for in-process rejections.

•Daily Summary report for returns.

Quality and Service Responsiveness

•Issuance of warranty stickers

•Processing of returns with assigned QC inspector.

•Distribution of DNR to concerns and initiate issuance of CPIAR

•Participate productivity programs

Safe keeps and monitors once supplies

Perform other duties that may be assigned

(OJT) on the job training

REGIONAL OFFICE DIVISSION

Camp Bagong Diwa Taguig City

Position:Office staff (February 7,2011 to May 15,2011)

•Encoding the needed files

•Phone calls

•Sending fax report

•Power Point Presentation every week

•Xeroxing

Personal:

Date of Birth

:

April 21, 1990

Place of Birth

:

Quezon City

Age

:

25

Sex

:

Male

Civil Status

:

Single

Religion

:

Roman Catholic

Citizenship

:

Filipino

Height

:

5’6”

Weight

:

57 kg.

Father’s Name

:

Alejandro P. Enriquez

Mother’s Name :

Milagros J. Enriquez

Character References:

Ms. Odeth Masayes

Mr. Roland Villar

Quality Management Dept. Head Head Of Operation

Multiflex RNC. Phil’s. Inc. AGCHEM CONST. & Development Corp.

Contact #: 092*-******* Contact #: 092*-*******

Mr. Jervis Albudin

Engr. Joe Mar Pagunsan

Quality Assurance Engr. Project in Charge

Multi flex RNC. Phil’s. Inc. AGCHEM CONST. & Development Corp.

Contact #: 091******** Contact #: 092*-*******

I hereby testify that the above information is true and correct to

the best of my knowledge and beliefs.

ANDREW LAURENCE ENRIQUEZ



Contact this candidate