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Medical Assistant Customer Service

Location:
Fort Lauderdale, FL
Posted:
May 05, 2016

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Resume:

LAQUAN FRANCOIS **** SW ** AVE

North Lauderdale, FL 33068

954-***-**** acuno4@r.postjobfree.com

OBJECTIVE

To obtain a challenging position as a Medical Assistant that will allow me to utilize my knowledge of

advanced medical procedures as well as office administrative tasks in order to provide a smooth flow of

operations and provide room for growth.

QUALIFICATIONS

Medical Assistant with over 11 years of medical practice experience

Extremely knowledgeable with clinical and administrative procedures

Proficient in insurance verification & scheduling all office surgeries

SKILLS

Excellent customer/ patient interaction & communication skills;

Office equipment; Multi phone lines; Microsoft Office; Internet; Typing; EMR, BLS/CPR

Extremely organized; multi-task

EXPERIENCE

Medical Assistant 2005-2016

Delisa Skeete Henry, OB/GYN Ft Lauderdale, FL

Take patient history; Vitals; Blood Draw, Administer Injections; EKG; Urinalysis

Prepare patients for exams & maintain examination rooms; Assist with office procedures; ERX prescriptions

Maintain lab logs; Prepare laboratory specimens to be sent to multiple labs; Patient education; Train new staff

Medical records; Filing; Scanning; Faxing; Check in/Check out; Follow up calls; Posting; Coding; Billing & Denials

Multi line telephones; Data entry; Surgery scheduling & Appointment scheduling; Insurance verification

Lead Customer Service Agent 2002-2003

Jetblue Airways Jamaica, NY

Customer interaction; Supervised new trainees; Employee scheduling

Built reservations; Internet research; Resolved discrepancies

Heavy data entry; Processed cash/credit cards transactions; Security checks

Bank Teller Instructor 1999-2002

Caliber Training Institute New York, NY

Instructed students on the procedures of a Bank Teller & Administrative procedures

Taught Microsoft Office & Instructed on Payroll procedures; Daily Lectures

EDUCATION:

2016-Present BROWARD COLLEGE Ft Lauderdale, FL

Registered Nursing

2011-2012 KEISER UNIVERSITY Ft Lauderdale, FL

Academics

2004-2004 CONCORD CAREER INSTITUTE Lauderdale Lakes, FL

Medical Assistant



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