LAQUAN FRANCOIS **** SW ** AVE
North Lauderdale, FL 33068
954-***-**** acuno4@r.postjobfree.com
OBJECTIVE
To obtain a challenging position as a Medical Assistant that will allow me to utilize my knowledge of
advanced medical procedures as well as office administrative tasks in order to provide a smooth flow of
operations and provide room for growth.
QUALIFICATIONS
Medical Assistant with over 11 years of medical practice experience
Extremely knowledgeable with clinical and administrative procedures
Proficient in insurance verification & scheduling all office surgeries
SKILLS
Excellent customer/ patient interaction & communication skills;
Office equipment; Multi phone lines; Microsoft Office; Internet; Typing; EMR, BLS/CPR
Extremely organized; multi-task
EXPERIENCE
Medical Assistant 2005-2016
Delisa Skeete Henry, OB/GYN Ft Lauderdale, FL
Take patient history; Vitals; Blood Draw, Administer Injections; EKG; Urinalysis
Prepare patients for exams & maintain examination rooms; Assist with office procedures; ERX prescriptions
Maintain lab logs; Prepare laboratory specimens to be sent to multiple labs; Patient education; Train new staff
Medical records; Filing; Scanning; Faxing; Check in/Check out; Follow up calls; Posting; Coding; Billing & Denials
Multi line telephones; Data entry; Surgery scheduling & Appointment scheduling; Insurance verification
Lead Customer Service Agent 2002-2003
Jetblue Airways Jamaica, NY
Customer interaction; Supervised new trainees; Employee scheduling
Built reservations; Internet research; Resolved discrepancies
Heavy data entry; Processed cash/credit cards transactions; Security checks
Bank Teller Instructor 1999-2002
Caliber Training Institute New York, NY
Instructed students on the procedures of a Bank Teller & Administrative procedures
Taught Microsoft Office & Instructed on Payroll procedures; Daily Lectures
EDUCATION:
2016-Present BROWARD COLLEGE Ft Lauderdale, FL
Registered Nursing
2011-2012 KEISER UNIVERSITY Ft Lauderdale, FL
Academics
2004-2004 CONCORD CAREER INSTITUTE Lauderdale Lakes, FL
Medical Assistant