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Customer Servicel

Location:
Saint Louis, MO
Posted:
May 05, 2016

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Resume:

MaDonna Wrice, CPC-A

**** ***** ************ ****.

Saint Louis, MO 63114

314-***-****

acunnm@r.postjobfree.com

OBJECTIVE:

To obtain a position in which my education and skills may be utilized to better help the company and the support of the clients and/or patients.

EDUCATION:

Sanford-Brown College Hazelwood, MO

AAS in Medical Coding and Billing June 2005-March 2007

March 2007 Graduate

St. Louis College of Health Careers St. Louis, MO

Patient Accounts Program January 1991-August 1992

August 1992 Graduate

PROFFESSIONAL EMPLOYMENT HISTORY:

Enterprise Saint Louis

Customer Service Rep May 2009-September 2009

Answer Inbound calls, making reservations for car rentals, taking Inbound calls for Roadside Assistance

Express-Scripts Pharmacy Maryland Heights, MO

Pharmacy Technician-Therapeutic Conversion January 2007-July 2007

Converted RX’s from brand to generic, Faxed doctors for the conversion approval as well as to contact them via telephone, also Contacted patients for approval of the generic meds.

SSM St.Charles Central Billing Office St. Charles, MO

Medical Biller- Internship February 2007- March 2007

Handled billing for online Medicaid reimbursement, Posted charges to patient accounts, Forwarded copies of bills to appropriate insurance providers

.

Charter Communications Town and Country, MO

Customer Service Representative August 2001-August 2002

Helped customers with any concerns they had about billing and/or service, Scheduled appointments for installs as well as service calls, Upgraded and sold the products and services of the company.

Missouri Baptist Hospital St. Louis, MO

Unit Secretary November 1998-January 1999

Performed daily updates of patient charts, Scheduled routine tests for patients, Monitored patient call lights, Removed and added orders from the patients chart.

SKILLS:

MS Office Suite 10 Key-Typing Skills Multi Line Phones

ICD-9-CM Coding CPT-4 Coding HIPPA Regulations

Medicaid Billing MediPlus software MediSoft software

Insurance/EOBs Electronic Medical Records Charting procedures

Pharmacy Technician License State of Missouri Expires May 2012

LICENSES HELD CPC-A Certification AAPC Expires January 2013:

MO CDL State Of Missouri Expires July 2018



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