SABINA KAPLUNOV

Phone: 408-***-**** Email: acunng@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

** ***** ** ********** ********** scalable solutions, coordinating and directing large cross-functional teams while leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support.

PROFESSIONAL EXPERIENCE:

NETAPP, INC (2001 to 2016)

Position: Sr. Solutions Architect (2010 to 2016)

Responsible for architecture and deployment of cost effective and sustainable technical solutions to meet business requirements and management of high-availability environments.

• Interpreted client/customer requirements to determine appropriate Technology/Platform solutions, lead architecture designs and reviews, POC implementations; created solutions to maximize the performance, uptime, and supportability; delivered scalable and highly available distributed systems; built and executed roadmaps. Mainly Apache/WebGate/WebLogic/Tomcat/Oracle DB/Cisco LB/SSL.

• Worked within global cross-functional teams (Business, Portfolio Managers, Project Manager, Developers, Infrastructure, QA, Support, etc.) to ensure alignment with business strategies, to enhance/define new business processes/SLAs, to provide technical expertise in the design and planning of system solutions, which included integrations of technical landscape and architecture for all prod and sub-prod environments, and ensuring that they aligned with company’s Enterprise Architecture standards.

• Worked with Product Marketing, Engineering, and Accenture on building a Hadoop solution

(Cloudera) for Data Warehouse using Fujitsu servers and Engenio storage and integrating it with multiple in-house applications.

• Managed high-availability Platform-as-a-Service offering with on-demand Apache, Tomcat, Weblogic instances, Cisco ACE LB and SSL, Oracle, MS SQL and MySQL databases and network-attached shared storage, using Ansible and standardized build and deployment using Jenkins, Mavin, Artifactory repository in support of Continuous Integration and Delivery practices, providing monitoring at the hardware and application levels using Tivoli/Zenoss, AppDynamics, and Splunk, code quality management using SonarQube for Java-based applications. Introduction of Platform-as-a-Service reduced environment provisioning time by 90%.

Position: Sr. Applications Architect (2004 to 2010) Performed Application Architect responsibilities in delivering Enterprise solutions to the internal Customers. Led technical teams through Timeline/Cost/Budget Estimates, continuing with development of Solution Architecture based on gathering of business and functional requirements, following up through Implementation, QA and Deployment phases into Long Term Maintenance Models:

• Led technical project teams and handled technical project issues and challenges; communicated with management and cross-functional peers on projects requiring technical solutions.

• Managed resources within the Business Application Delivery team (project managers, business systems analysts, and application developers).

• Led application development and integration with third-party managed services partners (Jive for SAS deployments, IBM for automated case management, Akamai for client-side performance optimization, Axeda for remote support, etc.).

• Created an alignment with Marketing which launched a customer campaign to improve ASUP penetration within security conscious accounts, including federal agencies, in order to provide better proactive and reactive support by providing strong security around infrastructure for customers to safely deliver data to NetApp for analysis.

• Led the assessment, design, and deployment of technical resilience, business continuity, and disaster recovery solutions for technical infrastructure, applications and business processes. Led enhancement and execution of planning strategies, documentation, testing, and implementation in support of effective event preparation, response and recovery. Comprehensive disaster recovery solutions reduced recovery time from days to minutes, and built-n high-availability and automated fail-over for applications and databases provided for uninterrupted business continuity.

Lead Architect in multiple major initiatives including:

• Panic Message and BackTrace Analyzer (was featured in September issue of InformationWeek 500 and awarded 14th place out of 500 nominees): Led Design and Development of an automated solution, using J2EE Framework/WebLogic/Oracle DB/WebServices /Perl/Log4J, to perform error collection, bug pattern matching and subsequent in-depth core dump analysis to shorten time to resolution of customer facing hardware related issues. Of the customer cases from around the world, 66% of the issues receive an automatic recommendation for resolution. This application increases productivity by eliminating manual work, saving the corresponding support costs of over $7,000,000/year.

• Remote Support Enterprise (RSE): Led Design and Development of Remote Support Enterprise based on Axeda ServiceLink as a part of NetApp’s Remote Support Diagnostic Tools, designed for remote performance monitoring and automated data collection for analysis and troubleshooting. RSE provides an interface for Technical Support Engineers to download logs files, configuration files, ad-hoc Autosupports™ and memory dump core files directly from a storage device in a Customer Data Center for analysis. The RSE allows NetApp to address problems fast and cuts resolution time by 50% resulting in drastic cost savings. Axeda/J2EE/HTTPS/SSL/JMS/WebServices/Log4J/WebLogic/Oracle DB.

• Automated Core Transfer: Led Design and Development of automated core upload mechanism with built-in resiliency, which provides a secure way of transferring memory dump core files from NetApp storage devices on Customer sites to NetApp in order to help Support Engineers faster diagnose internal fatal errors on processing systems and ensure continuation of Customer business (Over $15,000,000/year in support cost savings and 85% faster resolution time). Axeda/J2EE/HTTPS/SSL/WebLogic/Oracle DB. (Patent No. 8,086,909 B1).

• NetApp Forum and PSTechNet: Worked closely with Marketing and led Design, Development and Support of NetApp Support Communities Forum (to create opportunities for on-line dialog between NetApp Customers, Partners and Global Support Organization) and Professional Services Tech Net (developed as a NetApp strategy to leverage external Partners in professional engagements with NetApp Customers and a collaborative Website for Professional Services community employees) on Jive ClearspaceX following the SaaS model. Managing integration of ClearspaceX applications with NetApp SSO, ATG/Primus KnowledgeBase, Autonomy/Verity Search Engine, Stellent CMS, and Omniture.

Position: Sr. Application Program Manager (2001 to 2004) Led Service Engineering Team in support of NetApp Customers and Partners:

• Led assessments and participated in roadmap creations for Service Engineering team.

• Led technical team through SDLC starting with creation of Timeline/Cost/Budget Estimates. Continuing with development of Solution Architecture based on gathering of Business and Functional requirements. Following up through Implementation, QA and Deployment phases into Long Term Maintenance Models.

• Worked on conversion of proprietary platform into J2EE architecture that supports WebLogic Application Servers and JMS (TIBCO, then BEA).

• Was involved in design, development and management of NetApp’s automated support processing system in support of NetApp’s Autosupport™ “call-home” feature, using J2EE architecture, running on WebLogic, supported on Solaris/Linux and integrated with CRM (Vantive, then SAP), Cisco IronPorts, Cisco LB and proprietary tools. It provides 24x7 analysis of hardware and software issues with Customer-owned storage devices and faster case resolution by NetApp Technical Support, resulting in reduced customer involvement in diagnostics and troubleshooting, including automated shipment of replacement hardware directly to Customers’ Data Centers. It generates 75% of all support cases, with automatic recommendation for resolution for 70% of reported issues.

SUPPLYPOINT, INC (2000 to 2001)

Position: Senior Software Engineer

Performed Technical Lead and Senior Developer responsibilities in delivering SupplyPoint™ Enterprise solution to customers and supporting internal product development through various releases.

• Was responsible for design and development of a supply chain management system using Java, CORBA

(Visigenic's Visibroker for Java), JDBC, ORACLE DB, JSP, JavaScript,and XML which allowed customers to manage their distributed inventory.

• Led technical team through SDLC, starting with creation of timeline/cost estimates, continuing with development of solution architecture based on gathering of functional requirements, following up through implementation, QA and deployment phases.

• Was responsible for design and oversaw the integration of a caching mechanism for the business objects to speed up application processes at various levels.

• Replaced CORBA-based architecture with RMI. Led the team on a conversion of the application to use WebLogic 5.1 as a web and application server and re-writing server-side Java modules as EJBs.

• Supported product development as it relates to SupplyPoint™ Enterprise Application that bridged the gap between the front and back office by providing end-to-end business solution for sales, manufacturing and logistics operations, specifically on modules like Customer Order Management, Work In Process, Inventory Management, etc.

AMDAHL, INC (1998 to 2000)

Position: Software Engineer

• Was responsible for designing, developing, testing, and packaging custom automated software using Visual Basic 6.0, ActiveX, Java, CORBA, SQL, InstallShield 5.5/6.1, and DemoShield 6.5.

• Developed remotely accessible software tools for monitoring customer’s storage devices, data center environment, etc.

• Developed middleware using Java + CORBA to make legacy MVS applications available through the browser.

• Provided third level support for our custom developed systems to help meet department’s high-availability commitment of mission critical software applications.

• Was responsible for providing searchable and usable solutions to reported problems in the Primus Knowledge Management System to make them available to the first level support.

• Provided training classes to Field Engineers and new hires on in-house written software tools. FEDERAL RESERVE BANK (1996 to 1998)

Position: Application Developer

• Designed and implemented high-performance applications using Visual Basic 3.0/5.0, Crystal Reports, MS Assess, SQL, C and COBOL. Worked with InstallShield to package applications.

• Designed and Developed RDBMS components for SQL Server: SPs, Triggers, etc; VB-based printing tools, Back-End data transfer tools. Enhanced critical applications in support of the Bank’s loans and savings bonds systems.

• Created Tech Architecture to transform Mainframe-based Financial Application to Client-Server Driven Solution.

• Participated in migration of Federal Reserve Bank’s applications from a KS Mainframe to the national consolidation center.

• Worked on individual and team projects. Performed team lead and individual contributor duties. EDUCATION AND PROFESSIONAL TRAINING

B.S. Computer Science, DeVry University, Kansas City, MO, Valedictorian, 4.0/4.0 GPA Managing With Impact, NetApp University, Sunnyvale, CA SOA Enterprise Architecture, BEA Educational Services, San Jose, CA Architecting and Designing J2EE Applications, SUN Educational Services, Santa Clara, CA Object-Oriented Analysis and Design Using UML, SUN Educational Services, Santa Clara, CA Advanced Project Management in Risk Management, Cadence Management Corporation, Santa Clara, CA Project Management Tools and Techniques, Cadence Management Corporation, Sunnyvale, CA IT Service Management Essentials (ITIL Certified, Foundation), Pink Elephant, San Francisco, CA SAP Exchange Infrastructure (BIT400), SAP Education, Belmont, CA SAP CRM Customizing Fundamentals (CR100), SAP Education, Belmont, CA Cluster Server for Solaris (VCS), Symantec, Sunnyvale, CA Administration of BEA WebLogic Server 8.1, BEA Educational Services, San Jose, CA Axeda User and Development Training, Axeda, Sunnyvale, CA Mercury Interactive Fundamentals, Mercury Educational Services, Sunnyvale, CA Developing Enterprise Applications with BEA WebLogic Server Using EJBs, BEA, San Jose, CA TIBCO Enterprise for JMS v2.x, TIBCO Educational Services, Palo Alto, CA TIBCO Business Works 2.x Fundamentals, TIBCO Educational Services, Palo Alto, CA Java Servlets and JSPs, SUN Educational Services, San Francisco, CA Java Programming, SUN Educational Services, Santa Clara, CA Java Fundamentals, UCSC Extension, Cupertino, CA

Advance Visual Basic, UCSC Extension, Cupertino, CA Visual Basic, EMPOWER, Kansas City, MO

C++ Programming, PennValley, Kansas City, MO

Assembler, Penn Valley, Kansas City, MO

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