NAMITHA MARY S

#****, *** *****, *********** ******,

Govindaraja Nagar, Bangalore-560079

Email:acunm7@r.postjobfree.com

Cell: +91-968**-*****

CAREER GOAL

To reach a position in the field of finance and accounts that demands strategic thinking. I would utilize my potential for organizational and also for personnel growth.

Technical skills

Excellent analytical skills

Competency in SAP

Competency in Microsoft applications

General skills

Good verbal and written communications skills

Strong Interpersonal skills

Team player

Highly organized and detail-oriented

Capable of achieving immediate and long term goals

Able to meet operational deadlines

Strengths

Honest and hard working

Quick and keen learner

Can work efficiently under pressure

Enthusiastic

Hobbies

Reading Books, Watching T.V, Listening Music

Summary of Employer overview:

Current Employer:

Working at Accenture Services Private Limited (On contract basis) since May 2015 to till date as an Accounting Analyst.

Project Name : NCR – National Cash Register for United States and CANADA client

Process: Solution Order Management (OTC) - Processing the invoices as per the customer’s requirements and verifying that the invoice reaches to the ultimate customers.

Roles and Responsibilities:

Processing sales orders by seeing to it that orders fulfills all contractual policies & agreements and then invoicing the same orders as per the customer’s requirements and verifying that the invoice reaches to the ultimate customers.

Partially invoicing the order as per the customer request.

Cancel (RMA) and creating the Rebill invoices as per the customer requirements for the orders which they have placed in PO –Purchase order.

Maintaining the invoicing checklist on daily basis for all the orders so that error will not be caused.

Getting approvals for cancel and rebill, also the value is more than $100,000.00 must and should be aware in maintaining all the documents and checklist.

Verifying the imported records and data from the quote tool and ERP to match and booking the order for the customer

Invoicing the orders for customers to meet the revenue recognition criteria and the time period.

Generating Credit Memo’s (RMA) and reversing the revenue if the customer has not paid the invoice or rebilling the closed invoice with any modification / customization on it as per the customer requirements.

Processing deferral vouchers on monthly basis for the revenue which cannot be recognized for the current period.

Helping the collection team in collecting the funds from customer quickly and reducing the bad debts.

Before placing the orders checking the customer credibility to pay the money of the transaction. So we can avoid the risk of losing the products and money.

To identify process improvements and drive changes.

Handling queries through E-mails and telephone.

Solving the queries directly from sales person instantly.

Querying the issues from Clients as well as from customers etc.

Maintaining all the records related to customer and clients.

Coordinating day-to-day activities of a team responsible for processing invoices.

Applications uses

ERP - Enterprise resource planning ( Oracle )

-Book the orders

IE- Invoice engine

-Invoice copy

IDTR- Invoice distribution tracking and reporting

-After dispatching invoices clearing it from IDTR

Customer search

-Query the address accounting the customer number

Customer web

-to create an address

Electronic order jacket ( EOJ )

-To save the documents which we receive according to the billing requests ALSO getting an approval from the supervisor for cancel and rebill, more than $100,000.00 need an from the top level management

Issue tracker

-resolving the issues which we get

Tax certificate

-Need to query the tax certificate on each customer

SOM Tracker

-Getting all the AT & T billing requests

QUICK BASE ( QB )

-Sales person will submit the order we have to check and process it

Ariba Network

-Dispatching the invoices in customer portal

Panda

-Dispatching the invoices in customer portal

I payables

-Dispatching the invoices in customer portal

WOT (Web Ordering Tool) - Sales person will submit the orders with the necessary documents we need to check and acknowledge the orders in ERP.

Key successes:

Manage process related work and ensure perfect client satisfaction by quickly resolving all the disputes.

Good communication skills, able to write and speak clearly and effectively.

Able to motivate, train, and supervise teams to personal and group excellence

Rewards, Recognitions & Achievements:

While doing the project with “Northrop Grumman project” they have appreciated me.

Got many appreciations for the customer which I have handling from the clients for the good work done.

Many Appreciations from Client Side on Performance & On Time Service Delivery.

Managing the process and provided process training to new joiners

Prior Employers:

Worked as a Business Analyst at Concentrix for Utility process to Australian Client. (On contract basis), Since Oct -2014 to April 2015

Project name = (Energy Australia)

Like:–Resolving End to end Billing issues with highly escalated from the customer regarding Elect, Gas and BHW- ( Bulk Hot Water )

Responsibilities:

Initially worked on small business accounts.

Worked on a Portfolio called bill print error, high bill and solar setup accounts, Queensland accounts, ombudsman investigation accounts.

Preparing daily reports, process documents.

Handling high risk customers and bringing back their accounts to current status.

Document process and registration of account billing with exception of a customer

Resolving the client escalations on issues.

EDUCATIONAL QUALIFICATION

BBM - Bangalore University

M.B.A – Mysore University

COMPUTER SKILLS

Proficient in MS-Excel, MS-Word, MS-Outlook and MS-PowerPoint

Proficient in Tally ERP

Proficient in SAP (FICO)

PERSONAL DETAILS

Date of Birth : 3rd Aug 1993

Gender : Female

Father’s Name : Sandhyagu S A

Language Known : English, Hindi, Kannada

Marital Status : Single

Nationality : Indian

I hereby declare that the above written particulars are true to the best of my knowledge and belief. If an opportunity is given to me to serve in your esteemed organization, I will do my work sincerely and satisfactorily to the satisfaction of my superiors.

Date:

Place: NAMITHA MARY

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