Curriculum Vitae

PERSONAL INFORMATION

Name & Surname: VERGILIU GROSU

Current Address: Hor Al Anz East, Abu Hail, Gold Building, Dubai,

U.A.E.

Mobile Phone: +971*********

Email: acunlc@r.postjobfree.com

Sex: Male

Date of birth: 22/09/1986

Nationality: Moldavian

Second Nationality: Romanian

Driving License: Yes

LinkedIn: https://www.linkedin.com/in/vergiliu-grosu-72968213

WORK EXPERIENCE

Sales and Events Manager at CREATORII STUDIO, Moldova

01/09/2010 01/03/2016

Sales Manager Responsibilities:

To create partnerships with new clients and to maintain the existing ones

To manage the team of Sales agents in the company and to help reach the monthly target of

new clients

To organize periodic Sales Force Trainings in order to develop the potential of the Sales Team

To coordinate a group of 10 members, monitoring the daily tasks, KPIs and targets.

Event Manager Responsibilities:

To organize different types of events for customers, companies, international guests,

delegations in forms of exhibitions, awards, ceremonies and product presentations

To offer a high quality standard reception for the VIP guests

To offer excellent customer care service to clients

Sales and Customer Care Agent at Orange Inc., Chisinau (Moldova)

01/09/200901/09/2010

Responsibilities:

To promote and sell products and services in Orange stores

To identify customer needs and propose the best solutions, creating a consultative sales

To provides support for making phone settings, connectivity solutions to mobile data service in

order to maximize the use of voice and data

To provide inventory management of goods and merchandise inventory

To provides support to other team members from store

To inform about products & services and to be aware of new technologies to respond promptly

to customer needs.

Ticketing/Sales Agent at IQ Labs, Chisinau, Moldova

01/03/2009-01/09/2009

Responsibilities:

To sell Business and Economy Class Tickets to clients

To make reservations through Apollo Central Reservation System

To make and receive calls from clients regarding the ticket offers

Sales Manager in External Relations Department at AIESEC Organization, Chisinau, Moldova

01/02/200801/03/2009

Responsibilities:

To manage the Sales Department of AIESEC organization and 20 members of it

To create the Annual Strategy of Financial Revenues

To organize Training's and Development of Sales Agents

To elaborate Annual Offers for Potential partners of organization

To make cold calls in search for new customers

Cashier, Work and Travel Program at McDonalds, Seattle, USA

01/06/200601/10/2006

Responsibilities:

To work at cash machine for receiving the payment for products

To offer excellent customer care service for clients

To sell companys products to clients

Sales Agent at Amway International, Chisinau, Moldova

01/10/200401/02/2008

Responsibilities:

To work in the Multi Level Marketing Company as a Sales Representative

To sell products of Amway Inc. to clients

To offer excellent customer care to existing clients

Restaurant Administrator at PizzaHOT, Ungheni, Moldova

06/200408/2005

Responsibilities:

Taking responsibility for the business performance of the restaurant.

Analyzing and planning restaurant sales levels and profitability.

Organizing marketing activities, such as promotional events and discount schemes.

Preparing reports at the end of the shift/week, including staff control, food control and sales.

Setting budgets and/or agreeing them with senior management.

Planning and coordinating menus.

Coordinating the entire operation of the restaurant during scheduled shifts.

Managing staff and providing them with feedback.

Responding to customer complaints.

Meeting and greeting customers and organizing table reservations.

Recruiting, training and motivating staff.

Organizing and supervising the shifts of kitchen, waiting and cleaning staff.

EDUCATION AND TRAINING

01.09.2005 01.06.2009

Technical University, Chisinau (Moldova)

Bachelor Degree in Management and Engineering in Telecommunication Systems

01.09.1994 01.06.2005

Vasile Alecsandri High School, Ungheni (Moldova)

LANGUAGES

Romanian: Mother tongue

English: Fluent

Russian: Fluent

French: Basic

Italian: Basic

Ukrainian: Intermediate

SKILLS

Communication skills

- Good communication skills improved from a 7 years activity as a trainer in AIESEC

- Advanced Sales Skills improved from my working experience at Orange Inc.

- Good Negotiation skills obtained from the experience as a sales responsible in Orange, AIESEC.

Organizational / managerial skills

Leadership

Team Management

Stress Management

Team Building

Decision Making

DIGITAL SKILLS

Microsoft Office: Word, Excel, PowerPoint, Outlook

Corel Draw, Photoshop

Sony Vegas, Moviemaker, Adobe Premier

C++, C Builder, Pascal

Windows XP / Vista / 7 / 8

Linux Ubuntu

Apollo Central Reservation System

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