Theresa Rochelle Smith

***** **** **** #***

Houston, Texas 77082

acunl6@r.postjobfree.com

Friendly and enthusiastic Administration with 20 years’ experience of specialization in clerical duties Able to learn new task quickly and proficient in growing key customer relationships. Represent establishment with friendly professional demeanor at all times

Skills

Clerical Complex Problem Solving

English Language Quality Control Analysis

Time Management MS Window

Judgment and Decision Making 10 Key by Touch

Coordination AS400

Elite International Inc. Clerk / Dispatcher 6/2015-3/2016

Answer Phone and give information to caller take message or transfer calls to appropriate individuals

Set up and manage paper or electronic filing system, recording information, updating paperwork or maintaining document, such as attendance record correspondence, or other material.

Create, maintains, and enters information into database.

Great visitors or caller and handle their inquires or direct them to the appropriate person according to their needs.

Saia Motor Freight O S D Clerk 11/2006-3/2015

Managed wide variety of customer service and administration duties to ensure efficacy problem with drive and customer issue at hand with resolution, handle inbound and outbound freight, tracking freight, inventory freight, manifest freight in-house report on a daily bases on hand report, high value freight claims, lost freight returns address change, high volume phone lines

Storehouse Delivery Coordinator 5/1996-11/2006

Managed 10 driver,schedule delivery route for delivery daily, heavy work follow of paperwork and invoice for pickup and delivery in a timely manner, yearly inventory physical count on hand, answer phone.

Education:

Mansfield Business School 1986

MS Windows, 10 Key by Touch, Word Excel, Power Point, AS400, Excellent Communication skills.