Helen Tesfai
**** ****** ***** **. ● Eagan, MN **123 ● (651) 815- 8407 ● acuniz@r.postjobfree.com
EDUCATION
Hamline University St. Paul, MN
Bachelor of Arts, Political Science/Bachelor of Arts Philosophy September 2011- May 2013
Honors: Dean’s List, Heneman Scholarship, Undergraduate Academic Scholarship, Hamline Grant, Eritrean Student for Higher Learning Scholarship
Leadership: Undergraduate Leadership Scholarship, Secretary for Hamline African Student Association
Eagan High School Eagan, MN
High School Diploma September 2007- June 2011
Honors: Honor Roll Student
Leadership: President of Students for Post-Secondary Education, Eritrean Youth President
WORK EXPERIENCE
Guest Service Agent Bloomington, MN Truly Making Impressions Hospitality June 2009- Present
Handles high volume of customer inquiry calls and reservations efficiently
Ability to multi-task in several computer applications while holding a conversation with a customer
Maintaining well organized and clean environment
Property Manager Eagan, MN
Haben & Helen Co. May 2011 – February 2014
Sets up appointments for lease signings and follows through with appropriate paperwork
Processes rent payments and corresponding bank deposits
Implemented comprehensive marketing strategies to meet occupancy standards
Operations Manager St. Paul, MN
East St. Paul Market July 2009 – August 2011
Documented inventory and processed orders
Processed payroll and proper hiring procedures
Scheduled appointments for vendors and routine maintenance and cleaning
Materials Management Volunteer St. Paul, MN
Regions Hospital June 2008 – September 2012
Handled equipment delivery requests and inventory documentation
Managed efficient delivery of medical equipment throughout hospital
ADDITIONAL INFORMATION
Language: Fluent in Tigrinya and proficient in Spanish (studied for 7 years)
Leadership: Marriott National Leadership Award, President, Founder, and Mentor, Eritrean Youth Mentorship Program (2007 – 2012)
Skills: Proficient with Yardi, Fosse, Microsoft