Andria Harron

#** *** *** **. ** Sundre, AB T*M*X0

306-***-****

OBJECTIVE

I am an extremely hardworking individual who is seeking full time employment within your company. I am a self-starter, highly energetic with excellent people skills. I have a lot of experience in providing, coaching others and evaluating u service. I also have a lot of sales experience, 15 years merchandising experience and 17 years management experience and I've held my Office Administration Diploma for over 15 years. I'm a very driven individual who always strives to do my very best. I'm a quick learner who can work with little or no supervision, and I believe that I would be an asset to your company.

SKILLS SUMMARY

Inventory control procedures

Employee scheduling

Cash handling accuracy

Loss prevention

Store planning and design

Organized

Time management

Detail-oriented

Excellent multi-tasker

Strong communication skills

Flexible schedule

Superb sales professional

Proficient in MS Office

Problem resolution

Self-starter

Merchandising

Store set-up

Creating and implementing store image and customer service standards

Customer service

Strong initiative

Resourcefulness

Team player

Excellent communication skills

EDUCATION

Office Administration Diploma – 2001

Academy of Learning – Calgary, AB

I received my Office Administration Diploma in 2001. I am proficient in Microsoft Office, Simply Accounting and most other spreadsheet, word processing, accounting software and database management programs. I type 85wpm.

GED – Bow Valley College – Calgary, AB in 2000

EXPERIENCE

I have over 20 years of experience in the hospitality industry. I grew up with my parents running various businesses my entire life. I have many years of management experience in the hospitality industry also.

Service Intelligence- Calgary, AB Customer Service Specialist / Retail Merchandising Specialist- 2001 to 2015

This is a second job that I have kept for the past 14 years. I worked these evaluations and merchandising projects around any full time positions that I have held over the last 14 years. There were also years that I worked for this company full time as well until the business changed hands in 2015. I worked as a customer service specialist and I have evaluated all kinds of customer service in many different retail locations. I've done evaluations for Telus, Bell, Fido, Rogers, Husky, Shell, Petro Canada, Co-op, 7-11, Mac's and many others.

Convergys Call Centre – Kamloops, BC Customer Service Associate/Sales -2002-2004

Call center duties. Assisted customers with problems with their credit card statement for AMEX. Also sold additional products to clients who phoned in with questions about their statements or purchases

Kingfisher Inn – Nipawin, SK - Night Tavern Manager – 2008 to 2010

I was responsible for 8 staff members, scheduling, ordering, cash ups, and a variety of other management duties for this location.

Riverbend Co-op – Beechy, SK – Manager – 2010-2012

I was responsible for the day to day operations of a service station that also sold hardware and agro items. I was in charge of 8 staff members and all the management duties at this location. I did my own budget and always exceeding my sales targets.

REFERENCES

Kandace Ogden – Saskatoon, SK – 306-***-****

Clint Meyer – Stettler, AB 403-***-****

Chayse Waldrum – Calgary, AB 403-***-****

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