Guido J. Grosso
** **** ****** ********, ** ***** 631-***-****
acunb0@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
An extremely dedicated professional who is detailed oriented. I have the ability to prioritize multiple responsibilities and consistently achieve results in a high-pressure environment. I am a skilled communicator and coordinator able to energize team members to achieve project goals. I possess dynamic leadership and teamwork skills designed to execute solutions that create customer value.
EMPLOYMENT EXPERIENCE
Apple Honda 11/15 – 1/16
Sales Consultant
Honda Certified through Honda University
Develop buyers by keeping good rapport with previous and new customers
Qualifies buyers by understanding their requirements and interests by matching requirements and interests to various models
Suggesting trade-ins, responding to inquiries, and recommending sales campaigns and promotions.Sales Training with Grant Cardone and Ton Vanns
Closes sales by overcoming objections; negotiating price; completing sales contracts; explaining and offering warranties, services, and financing.
CX Landscaping Company 5/13 – 9/15
Director of Operations
Prepared a masterwork schedule and crew assignments
Manage maintenance of materials, safety, and overall quality
Payroll/ Accounts Payable/ Purchasing/ Marketing and advertising
Human Resources; Responsible for employment
Geico 11/11 – 5/13
Record Clerk
Generated and printed court documents and Discovery Status appearance memos
Properly attached memos to all files going to court
Located and obtained files for court and EBTs
Sorts and distributes mail to ensure all files are attached to the proper associates and file
Mason Industries, Inc / Mercer Rubber Company 2/02 – 2/11
Testing Supervisor
Assisted in the designing and production of noise and vibration isolation control products and services; Aided in industrial inventory control
Supervised the manufacturing of products to distributors in a timely fashion
Ordered materials and/or sent designs to outside vendors to ensure and guarantee the completion of products manufactured by Mason Industries
Supervised 12 employees responsible for testing rubber expansions joints and stainless steel compensators; Oversaw production to improve production distribution
Completed reports for testing analysis to ensure products to met ISO Standards/ Performed CSA and UL Certification
JP Morgan Chase 9/94 – 5/01
Dispute Analyst
Analyzed written and verbal communication from card holders; served as a liaison between card holders and companies/Allocated charge backs with knowledge Regulation Z codes
Through customer service skills, helped to maintain account retention
*Letters of recommendation, educational skills, and references are available upon request