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Sales Customer Service

Location:
Ronkonkoma, NY
Posted:
May 05, 2016

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Resume:

Guido J. Grosso

** **** ****** ********, ** ***** 631-***-****

acunb0@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

An extremely dedicated professional who is detailed oriented. I have the ability to prioritize multiple responsibilities and consistently achieve results in a high-pressure environment. I am a skilled communicator and coordinator able to energize team members to achieve project goals. I possess dynamic leadership and teamwork skills designed to execute solutions that create customer value.

EMPLOYMENT EXPERIENCE

Apple Honda 11/15 – 1/16

Sales Consultant

Honda Certified through Honda University

Develop buyers by keeping good rapport with previous and new customers

Qualifies buyers by understanding their requirements and interests by matching requirements and interests to various models

Suggesting trade-ins, responding to inquiries, and recommending sales campaigns and promotions.Sales Training with Grant Cardone and Ton Vanns

Closes sales by overcoming objections; negotiating price; completing sales contracts; explaining and offering warranties, services, and financing.

CX Landscaping Company 5/13 – 9/15

Director of Operations

Prepared a masterwork schedule and crew assignments

Manage maintenance of materials, safety, and overall quality

Payroll/ Accounts Payable/ Purchasing/ Marketing and advertising

Human Resources; Responsible for employment

Geico 11/11 – 5/13

Record Clerk

Generated and printed court documents and Discovery Status appearance memos

Properly attached memos to all files going to court

Located and obtained files for court and EBTs

Sorts and distributes mail to ensure all files are attached to the proper associates and file

Mason Industries, Inc / Mercer Rubber Company 2/02 – 2/11

Testing Supervisor

Assisted in the designing and production of noise and vibration isolation control products and services; Aided in industrial inventory control

Supervised the manufacturing of products to distributors in a timely fashion

Ordered materials and/or sent designs to outside vendors to ensure and guarantee the completion of products manufactured by Mason Industries

Supervised 12 employees responsible for testing rubber expansions joints and stainless steel compensators; Oversaw production to improve production distribution

Completed reports for testing analysis to ensure products to met ISO Standards/ Performed CSA and UL Certification

JP Morgan Chase 9/94 – 5/01

Dispute Analyst

Analyzed written and verbal communication from card holders; served as a liaison between card holders and companies/Allocated charge backs with knowledge Regulation Z codes

Through customer service skills, helped to maintain account retention

*Letters of recommendation, educational skills, and references are available upon request



Contact this candidate