NICOLE GRIFFIN
Baltimore,MD *****
443-***-**** • acun6l@r.postjobfree.com
ADMINISTRATION
Summary of Qualifications
High energy background in managing Administration Assistant duties in a fast pace environment. Adaptable and ambitious individual with good problem solving skills. Proven experience in handling operational support duties with great ability to manage tier one duties.
AREAS OF EXPERTISE
Multi-Tasking • Communication
Departmental Reports •Office Administration
Staff Training •Meeting Preparation
PROFESSIONAL EXPERIENCE
OFFICE ASSISTANT
Dukeland Child Care Center
06/12-06-15
Ensured Compliance with all policies and procedures through staff meetings
Greeted visitors and callers,handle their inquiries and direct them to the appropriate persons. Scheduled appointments for enrollment of children.
Organized and maintained paper and electronic files using the internet through the use of e-mails, group messaging and data collection.
Ensured office equipment is properly maintained and serviced.
Completed Bi-weekly payroll for 15 employees
Opened, read, route and distribute incoming mail and other materials
TEACHER ASSISTANT II
Dukeland Child Care Center
09/02-06/12
Planned lessons and provide a variety of activities for pre-school students.
Provided support to children with mathematics, reading and writing on an individual, class or small group basis.
Assisted students individually or in small group with lessons and assignments.
Helped develop programs of learning activities and to adapt appropriate materials
Communicate daily with Parents about the needs of their child
HIP-HOP ONE STOP CLOTHING STORE
Cashier/Sales Associate/Assistant Manager
01/00-02/09
Pleasantly deal with customers to ensure satisfaction
Resolve customer complaints, guide them and provide relevant information
Keep reports of transactions
Bag, box or wrap packages
Scan goods and collect payment
NICOLE GRIFFIN acun6l@r.postjobfree.com 444-***-**** 2
TEES UNLIMITED CLOTHING STORE
Cashier/Sales Associates
09/97-01/00
Greet customer entering or leaving establishments
Maintain clean tidy checkout areas
Handle cash transactions with customers
Bag, box or wrap packages
Make sales referrals, cross-sell products and introduce new ones
EDUCATION
Frederick Douglass High School
TECHNICAL SKILLS
Operating Systems: Windows 2000, Windows XP, Windows 7
Microsoft Office Suite: Word, Excel Outlook Express,
CERTIFICATIONS
Medication Administration Training
Adult & Child Care CPR Certified
First Aid Certified