KELLY CAMPBELL
**** **** **** ******, **** *** 425-***-****
Tulsa, OK 74137 acun54@r.postjobfree.com
CAREER SUMMARY
Tenured IT Sales Specialist with extensive B2B customer service experience. Consistently demonstrates strong communications, problem solving and negotiation skills. Results-driven team leader with proven track record of over achieving revenue targets and quota attainment. Dynamic, energetic and customer service-oriented team player with a strong motivation for success. Recognized for providing thought leadership involving sustainable forward looking ICT Transformation and trends, enabling customer business objectives while fostering mutually beneficial relationships.
PROFESSIONAL EXPERIENCE
KBC COMMUNICATIONS INC. – Seattle, WA 2014 – Current Company Owner: Chief Architect & Trusted Advisor
The role of the Trusted Advisor or Project Architect to the Small/Medium Business (SMB) community requires an individual to be well versed in a wide-array of business tools and technologies. Addressing their needs and gathering substantive data that drives higher efficiency by proactively searching out solutions is our mission.
Create Business Plans and cultivate relationships across all business entities
Future proof solutions for growth and develop internal technical competency organically
Design end-end integrated systems and architectural road map
Develop Value Proposition and stronger online Web presence TELUS COMMUNICATIONS INC. – Vancouver, BC 2014 – 2014 Contracted Self-Employed: Wi-Fi Advisor, Small Cell Enablement As a Randstad Technology contractor was responsible for defining the strategy for Small Cells to C-level decision makers, prospecting, developed acquisition plans, RFP responses and contract negotiations.
Thorough understanding of fixed-mobile convergence (FMC) strategy and emerging Small Cell solutions that optimize 4G, HSPA+, 3G/4G and LTE technology.
Acting as a sales extension establish sales cadence with corporate account teams, Real Estate team and Independent Land Services companies providing Wi-Fi/DAS portfolio expertise.
Present and lead customer discussions that conceptualize new services. DELL CANADA INC. – Vancouver, BC 2013 – 2014
Network Sales Specialist
Acted in a lead role providing subject matter expertise for Dell’s Wireless and Network domain engaging high growth organizations and effectively worked with cross functional teams throughout Dell.
Position Gigabit Ethernet Switching, Software Defined Network (SDN), WAN/LAN infrastructure management & monitoring technology.
Collaborated with Server, Storage, Software teams that optimize sales strategies to deliver end-to-end solutions offering C-Level customers with overall LAN/WAN & SAN system design and integration support.
Developed a holistic sales approach and leveraged relationships with 3rd party Cloud, Wireless and Inside Sales teams to solidify existing select named accounts and elevate Dell Networking to a more strategic partnership.
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SHAW COMMUNICATIONS INC. – Vancouver, BC 2011 – 2013 Business Sales Consultant
Hunter based role with focus on developing Small-Medium enterprise relationships, positioning Shaw’s full suite of PBX, Broadband and Internet products.
Led Strategic Cold Calling Campaign that increases sales funnel by 15 to 20 qualified customers.
Assisted and supported interconnect partners by committing to deliver an exceptional customer experience.
Created a Sales & Business Development Strategy, reducing the time it takes to close an opportunity.
Qualify opportunities, creating customer proposals for contracted Hosted PBX, Messaging Services, Symmetrical Internet, Multi-Protocol Label Switching (MPLS) based data solutions.
Maintained Salesforce records, opportunity pipeline and forecasts ensuring performance against company objectives.
CONFIRMED AUTOMATION SYSTEMS INC. – Vancouver, BC 2010 – 2011 Co-Owner: Manager, Business Development
Offered full-service design engineering and automation consultancy service for industrial environments that cover all aspects of electric/mechanical and remote IP computer based plant operations systems.
Created Sales & Marketing initiatives, Social Media, competitive positioning, brand loyalty campaigns, and go-to-market strategy.
Recruited three new business partners that grew overall sales and market share by 10% annually.
Maintained account records, opportunity pipeline and forecasts ensuring performance against company objectives.
Developed programs within Sales & Marketing Plan that overachieved goals and financial objectives by 15%.
CYBERKLIX INC. – Mississauga, ON 2008 – 2009
Senior Account Manager
Value-added Managed Security Service Provider who focused on partners’ success through the promotion of the Security Operations Centre based security and log management services.
Managed new opportunities with sales for RSA Envision, McAfee, Blue Coat Systems, EMC, through targeted sales initiatives that delivered 34% revenue growth above market average.
Created telesales call-blitz program with key business partners for outsourced network monitoring software, intrusion detection and prevention (IDS/IPS) solutions and Web Security Services & content filtering.
Developed a mutually productive relationship with C-Level Executives and partners that deliver a value- based solution that emphasized a business benefit.
Technical sales capability led to improved customer conversion rates per call of15 qualified appointments per week, ten in-house corporate presentations per quarter and achieved annual quota of $2 Million with quarterly GP revenue targets of $150K. Reported to the Chief Executive Officer. CATECH SYSTEMS LTD. – Mississauga, ON 2005 – 2008
Senior Sales Executive
Drove customer growth expansion within small and mid-sized companies by leveraging manufacturer partnerships while engaging internal professional and installation services.
Created sales incentive program for sales team that targeted 20 unsolicited Executive Management cold- calls, creating ten leads and produced two qualified appointments per day.
Develop joint planning sessions with partners: Nortel, Avaya, NEC for IP telephony and converged Unified Communications products generating annual revenues from $0 - $150K per annum.
Mentored and motivated sales team of three, achieving 108% of $3 Million annual sales revenue for software & hardware.
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CANON CANADA INC. – Mississauga, ON 2002 – 2005
National Account Executive
Responsible for managing named accounts Siemens, AON, G&T, etc., while actively prospecting 50% of the time for new business opportunities within assigned territory.
Exceeded quarterly sales objectives by 20% and ranked in the top 15% of all Account Executives/Managers.
Developed Document Workflow proposals addressing customers SCAN-PRINT-FAX document distribution environments resulting in increased productivity, lower IT support and maintenance costs.
Positioned software suite of Call Accounting, Print Tracking and Communications solutions, improving customer cost recovery and expense management resulting in a reduction in total cost of ownership.
Interfaced and instilled an effective sales mentoring approach with junior Sales Representatives, creating long term mutually beneficial relationships by establishing a high-level consultative relationship with executive-level customers.
ADDITIONAL EXPERIENCE
VANCOUVER 2010 OLYMPIC & PARALYMPICS GAMES VOLUNTEER Vancouver, BC January 2010 – March 2010
Technology Supervisor
NORTEL NETWORKS – Brampton, ON 1999 – 2002
Regional Sales Development Specialist
DIGITAL EQUIPMENT CORPORATION – Seattle, WA 1993 – 1998 Regional Sales Development Specialist
SYNOPTICS COMMUNICATIONS INC. – Seattle, WA 1990 – 1993 Channel Sales Development Specialist
3COM CANADA INC. – Vancouver, BC 1988 – 1990
Pre-Sales Systems Engineer
Novell Canada Inc. – Mississauga, ON 1986 – 1988
Customer Support Engineer
EDUCATION
Engineering Electronics Technician Diploma – DeVry Institute of Technology, Toronto, ON PROFESSIONAL DEVELOPMENT
Certified Information Systems Security Professional (CISSP), Ryerson University, Toronto, ON
Sales Effectiveness, Dale Carnegie, Toronto, ON
Strategic Consultative Selling, Nortel and Canon,Toronto, ON
Target Account Selling, Nortel, Brampton, ON
Opportunity Management Marketing Consultants, Extreme Networks, Mississauga, ON
Selling to VITO, Canon Canada, Mississauga, ON
PERSONAL INTERESTS
Travel, Golf, Squash, Cycling, Hiking and Volunteering, Canadian CSIA Ski Instructor