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Customer Service Information Technology

Location:
United States
Posted:
May 06, 2016

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Resume:

Daniel S. Langowski

Objective:

A dynamic Information Technology specialist seeking a growth-oriented role where my skills and customer service can make the difference to make an impact at the forefront of technology.

Technical Skills:

•Microsoft Windows OS (XP through 8)

•Microsoft Server 2008/2012

•Active Directory

•Network Construction and Troubleshooting

•Hardware and Software Support

•LAN/WAN

•CISCO Switches/Routers

•VISIO

Education:

ITT Technical Institute, Strongsville, Ohio

Associate of Applied Science Degree in IT-Computer Network Systems

Graduated March 2014

Lorain County Community College

4 semesters toward Associate Degree in Political Science

Work Experience:

Freelance PC Technician January 2010 – Present

Maintain various Windows Server 2008 environments including daily restarts, new instance installations, and resource management to insure seamless user experience. Built multiple Windows and Linux based PCs. Also have set up and provided routine maintained on home WiFi and LAN networks, along with the connection of multiple media devices including Apple Airplay, Plex, and various NAS devices.

Networking Capstone, ITT Technical Institute October 2013 – December 2013

Led the design, implementation, and presentation of network solution for a bid from a group of doctors who looking to replace their entire network. Designed how the application server responded to requests. Managed the project budget.

NOC Analysis, OpenText/GXS December 2015 - April 2016

Monitored Various Systems; Mainly Opentext/GXS Messaging system: Trade Grid. Responsible for maintain steady flow of documents through the system, and working with engineers to clear any backlogs that developed.



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