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Technical Support Engineer

Location:
New Delhi, DL, 110001, India
Posted:
May 06, 2016

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Resume:

ANUP KUMAR SINGH

Mobile: +91-986*******/971*******

E-Mail: acun17@r.postjobfree.com

To acquire challenging and responsible position in the field of Networking /System Administration / Technical Support in an organization of repute

Synopsis

A highly and competent professional with around 8+ years of experience in the field of Networking /System Administration / Technical Support.

Currently working with Sharekhan Limited, Delhi/NCR as a System Administrator (VMware).

A Cisco Certified Network Associates and Microsoft certified professional.

Skilled in system engineering and integration.

Ability to understand customer needs and use technical expertise to develop customer solution.

Keeps on exploring current level of technical knowledge and skills involving personal computing and software architecture, implementation, and troubleshooting.

Superior presentation and communication skills.

Experience Forte

Since May’09 Sharekhan Limited, Delhi/NCR Wintel Vmware Administrator

Accountabilities:

Responsible for Installation and configuration of ESX/ESXi server, VMware Workstation, VCenter server, configuring Virtual machines.

Configuring and managing DHCP, DNS and Active Directory.

Configuring Squid, Samba server on Linux

Maintaining Assets Inventory and documentation.

Taking Back ups and Troubleshooting Systems.

Responsibilities:

Imparting consulting and engineering services and led projects to completion.

Aiding services definition procedure and developing proposals, statement of work templates and technical documentation.

Rendering billable engineering services at client locations.

Enforcing system upgrades and suggesting purchase of products needed to support test operating environments.

Providing business and technical consultation to clients, project managers and product developers.

Aiding in reporting needs for IT Audits and enforced upgrades.

Monitoring implementation process and maintaining account management.

HIGHLIGHTS

As VMware Administrator

Server migration physical to Virtual using Hot and cold cloning technology in VMware.

Creation, Management and Configuration of Virtual Machines, Clone and Templates.

Creating cluster in VMware, template; Configuring High Availability (HA),DRS.

Consolidation of Physical servers, deploying virtual servers using template and cloning of virtual server.

Maintenance of virtual center server; Restore Vertual machine from snapshots.

Creation of backup policy,alert configuration of backup policy.

Configuration of Vmotion, virtual switch, Vlan in Virtual center.

As Windows Administrator

Installation, Configuration and administration of Windows 2003/2000 Servers.

Installation, configuration and administration of Windows XP/2000 Professional Client OS.

Responsible for server deployments, which include application installations, operating system updates and security patches.

Handling Desktop Management including Home Directory, Profiles, and Folder Redirection.

Configuring Network Printers, MS Outlook and Outlook Express Clients; Creating and Managing User accounts.

Troubleshooting LAN Connectivity related problems and assigning Folder Permissions to users.

Nov’07 to Apr’09 Indiabulls (Synergy Infonet Pvt. Ltd) System Engineer

Highlights:

Handled computer hardware and networking related problems.

Maintained connectivity between user andserver, desktop and maintained security from viruses.

Managed Squid (Linux Proxy) to secure browsing like content filtering, site blocking Full access rules with Log Analyzer.

Project Assisted

Managing L3 Switches and Routers, Squid (Linux Proxy), Samba, VSFTPD (Very Secure File Transfer Protocol

Daemon).

Managing ePo Orchestrator (McAfee) Anti-Virus Server.

Previous Employment

Jul’06 to Oct’07 Clairsol System (P) Ltd, Noida Sector-62 System Engineer

Software Skills

Operating Systems: Windows 2000/ XP/ 2003 ser/ LINUX5.

Managing: Routers, Switches, VLAN, Active Directory, DHCP, SQUID (Proxy), EPo Orchestrator (McAfee) Anti Virus Server, Elina VPN Server, POLYCOM Video conference devices.

Others: Resolve problems of MS Outlook, Outlook Express and Configuring.

Education

2006 B. A. in Mathematics (Hons.) from Rajendra College Saran, Jai Prakash University Chhapra (saran)

Professional Qualifications

Diploma in Computer Hardware and Networking from A-set.

MCSE Course from A-set.

Cisco Certified Network Associates.

Personal Dossier

Date of Birth: 15thOctober 1985

Address: B-34, Flat no-6, Gurudwara Marg, Mandawali, Delhi -110092

Passport Details: Passport No- H5152203; Valid Till: 14/05/2019



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