Maryanne E. Blanchette

*** ****** ****** *****: 978-***-****

Middleton, MA 01949 Email: acumxh@r.postjobfree.com

Administrative Assistant

Demonstrated professional with extensive experience working in an administrative capacity. Strong interpersonal and listening skills that help to facilitate productive interactions with others in the industry. Exceptional attention to detail, results-driven and hard-working. Extremely analytical, dynamic, motivated, adaptable, self-sufficient individual who is able to think outside of the box. Proficient in Open Solutions-Total Plus, one point, Metavante Insight Lotus Organizer, ClearView and Microsoft Office Suite.

Core Competencies

Provide exceptional customer service and telephone support to anyone who contacts the business.

Facilitate responses to customer inquiries, including resolving operational issues pertaining to requests and inquiries.

Coordinate loan process functions in commercial lending applications.

Process loan advances, loan payments, payoffs and account transfers for customers.

Prepare general ledger entries for transfers, advances, loan payments and loan fees.

Handle portfolio management duties, including tracking and following up on any missing legal and financial documentation, monitoring delinquencies and policy exceptions.

Proficient in data entry, typing, using office equipment, ordering supplies, Microsoft Office Suite and Lotus.

Work Experience

Mr. Appliance of Northeast MA, Methuen, MA 2014 – current

Bookkeeper/Customer Service

East Boston Savings Bank, Peabody, MA 2013 – 2014

Commercial Lending Rep

People’s United Bank, North Andover, MA 2010 – 2013

Senior Commercial Lending Rep

River Bank, North Andover, MA 2000 – 2010

Administrative Assistant

Malden Mills, Methuen, MA 1992 – 1998

Allocation Coordinator (1998)

Marketing Operations Clerk (1993 – 1998)

Production Clerk (1992 – 1993)

Education

Medical Assistant Program – Northern Essex Community College, Haverhill, MA

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