JOHN FARLEY

**** ******* *****, *****, ***** **074

Mobile: 214-***-**** Email: acumx7@r.postjobfree.com

BACKGROUND BRIEF:

With a solid background in the IT business world, he offers both demonstrated IT management and technical experience, with a successful history in:

Service Delivery Management

Technical Project Management

Applications Design and Implementation

IT Operations and Data Center Migrations

Business Process Improvement

Management of Large IT Environments

His experience in Business and Technology make him an adept, skilled problem solver experienced in translating business needs into on-target technology solutions.

Business and Industry experience includes:

Outsourcing, Healthcare, Airline, Banking and Finance, and Retail.

Extensive and varied Consulting background, with strong Project Management skills

Well experienced in Datacenter Operations/migrations.

His focus is on improving and stabilizing enterprise business, managing the environment with comprehensive ITIL practices, developing solutions that accentuate good business process, re-aligning and developing talent, and the implementation of models/frameworks to deliver accurate, reliable, and viable enterprise services.

Additional skills include:

Executive Decision Making IT Budget Management Team Building & Leadership

CIO Initiatives Software Development Change Management Project & Program Management

Technology & Business Alignment Software Development Methodology Hardware Procurement

Implementing Change and Configuration workflow

PROFESSIONAL EMPLOYEMENT EXPERIENCE:

DRIVEN ELEMENT May 2015 – December 2015

IT CONSULTING (CONTRACT)

Driven Element was formed to provide IT services for small to mid-size organizations lacking in-house IT staffing. The objective of the parent company is to expand the service offering nationally. The services for clients include Network support, Website Hosting, voice communications, and Server / Desktop maintenance. Acted in a role to coordinate company’s staff in two new projects, ensuring all project requirements met with design, and new Web-site software performed as designed. Managed the development teams as well as the project management and tracking of all efforts to assure project scope met. Implemented newly designed customer facing web-sites upon completion of quality tests, to support the company’s added services to the business community.

ATOS NAM (ATOS ORIGIN) June 2012 – April 2015

MANAGER IT

LEAN Management - Process improvement for ATOS Internal Accounts, via ATOS E2E Lean Team initiative. Specific focus on the Application Implementation, Data Storage, Server Monitoring, and Server Provisioning environments. Utilization of Lean / Six-Sigma Methodology to enhance processes within ATOS Account teams to improve proficiency and performance of team efforts.

Managed and directed Discovery, Analysis, Findings, and Implementations of various ATOS team processes, for Storage, Servers, Network, and related utilization of capacity and needs. Following LEAN standards each was tailored to accommodate various Infrastructure or Application process needs. The various team’s processes required a plan be specific to each need and define functional implementation following ATOS standards, while considering the customer end user community and interfaces required. ATOS LEAN processes followed standard LEAN / Six Sigma guidelines, but were tailored to ATOS needs for supporting hundreds of Global Customers in outsourced situations.

Each LEAN E2E ( End to End ) wave was tailored to accommodate needs of internal teams and provide process improvement without disrupting the end users or ATOS Customer being supported.

Service Delivery and Technical Management - Manager responsible for providing Global SDM/TSM support for the McGraw-Hill Financial and Education Infrastructures, in multiple datacenters across North America, and worldwide. Upon ATOS acquiring McGraw-Hill as a customer account he participated in managing the initial Walk-in and Takeover of McGraw-Hill IT staff and re-badging. Responsible for Off-Shore Infrastructure support and Implementations, as well as North America Infrastructure and Application Implementations. Managed and coordinated major projects for support of Infrastructure (Storage, Capacity, Network, Middle-ware) via ATOS India of-shore teams, managing 70 technical and customer support staff members and respective team managers.

HEALTH CARE SERVICE CORPORATION, Richardson, Texas May 2007 – June 2012

MANAGER IT – INFRASTRUCURE

Spearhead installation and support of Mainframe Software and Distributed Environment Infrastructure, including overseeing IBM Software support and installation. Supported Insurance related Applications interfacing to Mainframe and Distributed Infrastructure. Provided problem determination support as needed for Application interfaces and Software Developers.

Coordinate staff ensuring all project requirements met and software performed as designed. Fostered solid vendor relationships in all areas. Maintained compliance with HIPPA, SOX, and State and Federal Insurance guidelines and regulations.

SDLC methodology was used to facilitate Application Development and assure stakeholders involvement for duration of software lifecycle. This also helped to track and report milestones of development. Implemented in-house class instructions to facilitate the SDLC methodology use on a company wide basis for all new development and / or revisions of Application Software.

O3C, LLC Dallas, Texas 2005 – 2007

CHIEF OPERATING OFFICER

Responsible for the daily Company operations and related interface to the Customer base. Initiated and developed new approaches to enhance the sales of major products and created new market direction for company, adding additional customer co-location capability, and growth of Application Development Teams.

TECHNICAL SYSTEMS GROUP, INC. Dallas, Texas 1985 – 2005

PRINCIPAL – PRESIDENT/CEO

Provided leadership to build the company and establish integrity as a reliable Professional Consulting and Contracting resource, in the IT community. Interfaced to C-level Management for all TSG customers. Directly involved in sales effort, and company management. Participated in customer support, technical reviews, software design, and in general worked to partner with all customers for the benefit of business relationships.

Grew the corporation from a small team of professionals, performing Mainframe Systems Programming support, to over 135 employees, with four Business Units, involved in support of Large Scale Mainframes, Networks, ORACLE implementations, and Distributed Systems development.

PRIOR PROFESSIONAL HISTORY:

ARGO DATA RESOURCES CORPORATION Dallas, TX

CLR/FAST-TAX ( Thomson-Reuters ) Carrollton, TX

ELECTRONIC DATA SYSTEMS ( HP ) Plano, TX

EDUCATION:

Southwestern State College, Weatherford, Oklahoma - Degree Business Administration

SMU Dallas, Texas - Continuing Education Classes in Business Law and Finance

Solution Delivery Methodology (SDM) Training; Project & Program Management Training

Software Development Life Cycle ( SDLC ) training/utilization in development processes

Business Process Improvement ( LEAN / SixSigma ) training and methodology

Leadership Skills for Managers; Numerous Technical Classes; Network Design Classes

PERSONAL:

Enjoys Golf and Fishing. Board tenure on various non-profit organizations: Executive Board of Historic Preservation Association; Board of Grace after Fire

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