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Management Customer Care

Location:
Nigeria
Salary:
150,000
Posted:
May 04, 2016

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Resume:

OHUOCHA CHIOMA LEAH

Plot *** A Close *st Avenue *11 Road, Gowon Estate. lpaja.

080********

Email: acumvw@r.postjobfree.com

CAREER OBJECTIVE:

To work in a competitive environment that offers opportunities for growth and career advancement.

To strive for excellent and precision at all times, so as to achieve organizational objectives and goals, while attaining professional distinction and proficiency.

To achieve good technical and systematic skills.

PROFESSIONAL CERTIFICATE:

Occupational Safety and Health Administration (OSHA Professional) 2016

Onshore Offshore Health Safety And Environment 2015

HSE Compliance Course (level 2of 3)

EDUCATIONAL QUALIFICATION:

National Youth Service Corps Certificate 2013

BSc. (HONS) Upper Division International Law and Diplomacy. 2012

SSCE-Senior Secondary School Certificate

National Examination Council 2002

First School Leaving Certificate 1996

SCHOOL ATTENDED WITH DATES:

Babcock University Ogun State 2007-2012

Adventist Secondary Technical College, Owerrinta-Abia State 1996-2002

St Bernadette Nursery and Primary School. Gowon Estate.Lagos. 1990-1996

Work Experience:

ENSURE INSURE PLC: Oct 5th 2015 till date.

RISK ADVISOR:

Sell policy to clients

Manage client’s accounts.

Track account records to make sure client's payment is up to date.

Issue statement of account to client.

Respond promptly to client’s request.

JOINT PROFESSIONAL TRAINING AND SUPPORT INTERNATIONAL (oil and gas training center): May 2015- July 2015

Customer Care Representative:

Interact with customers on behalf of the organization.

Provide information about products and services,

Take orders; respond to customer’s complaints,

Process returns and answers incoming calls from customers.

TSYNC CONSULT: Nov 2014- Nov 2015.

Procurement Specialist (Nigerian Representative):

Track overall spending

Improve bidding processes,

Price negotiations,

Purchase order creation,

Order management and price dispute resolution.

Most importantly make sure that oilfield technology products purchases are delivered according to agreed terms and conditions.

ACCESS UNIVERSAL COLLEGE AFONKA LAGOS :( NYSC Nov 2012- Oct 2013):

Organizational/Management skill.

Good presentation and teaching skill.

Able to work under stressful environment so as to deliver in a record time.

Administrative skill.

MINISTRY OF EDUCATION:Dec 2002- Feb 2007

Clerical Officer:

Performed task such as typing.

Computer work.

Mailing.

Attend meetings, Write down minutes of meetings attended and documentation.

Attended a one day workshop on ADR (alternative dispute resolution) in Lagos Island 2009.

With the main focus on dispute resolution outside court

And also benefits of ADR in the society.

KNOWLEGDE AND SKILL:

Excellent communication skill.

Outgoing, self-motivated, organized, focused and goal oriented.

Strong organizational skills.

Good management technique

REFEREE:

Bar. Bestman Umezurike

Suite E085 Alade Shopping Mail, Ikeja, Lagos.

081********

Barr.NzeribeAbangwu

Department of Law and Security Studies, Babcock University, Ogun State.

080********.



Contact this candidate