JOHN COLLINS

*** ********* ***. #*** 917-***-****

Brooklyn, NY 11217 http://www.linkedin.com/pub/john-collins/7/242/b46 acumu6@r.postjobfree.com

SUMMARY

Global financial services executive with extensive experience streamlining operations, reducing costs, building exceptional teams and delivering multi-faceted and strategic projects seeking to rejoin the workplace. Product knowledge spans fixed income, muni, asset-backed, treasuries, equity, FX, swaps and hedge funds. Have managed teams domestically and globally.

PROFESSIONAL EXPERIENCE

INDEPENDENT FINANCIAL SERVICES/OPERATIONS CONSULTANT 2013 – 2016

Mentor management professionals across various industries on how to successfully manage globally.

Successfully coached prospective candidates through interview process for leading financial institutions.

GOLDMAN SACHS ASSET MANAGEMENT 2000 – 2013

Vice President – Vendor Relationship Management, Jersey City, NJ (2012 – 2013)

Managed the relationships of the Firm’s five largest custodians for the global operations teams to enhance operational effectiveness.

Established daily reporting from vendors resulting in 5% headcount reduction.

Negotiated improved data transfer from vendors resulting in a further 5% headcount reduction.

Developed tracking and score-cards to evaluate vendors against key deliverables/metrics allowing for more impactful quantitative and qualitative feedback, enhanced vendor performance, and greater client transparency with regard to efficiencies and scalability.

Vice President - Operations Management – Client Reporting, Bangalore, India (2010 – 2012)

Managed a team of 18 client service representatives and integrated their bespoke reporting functions into the broader operations infrastructure and organization.

Stemmed attrition issues, successfully reduced attrition from 40% to 5% in 1 year.

Greatly increased on-time delivery in the client reporting process report to 90% from 70%.

Enhanced controls to exceed Federal Reserve standards

Developed a 24/7 global footprint strategy to enhance client experience thereby directly increasing client retention.

Vice President - Project Management, Bangalore, India (2009 – 2010)

Managed a team of three charged with the multi-year project of replacing the Firm’s core reconciliation system.

Shepherded the new system from the ideation phase through all aspects of the software development lifecycle through implementation.

The new system resulted in a head count reduction of 20% and enabled operational readiness earlier in the day.

Vice President – Portfolio Administration, Bangalore, India/Jersey City, NJ (2007 – 2009)

Hired, coached and led a team of 30 GSAM professionals responsible for core portfolio administration functions.

Delivered the largest workforce reengineering project for the division (moving from siloed functions to an integrated client ownership model), including planning, process restructuring, cross training and implementation resulting in increased ownership for clients by team and 20% improved daily turnaround times and a 10% reduction in attrition.

Associate – Portfolio Administration, Jersey City, NJ (2005 – 2007)

Managed a team of five staff in creating effective controls and risk management in the daily cash, stock reconciliation, NAV Reconciliation and functional operational support of our Quantitative hedge Funds

Developed and led team responsible for the daily position control of GSAM OTC positions (swaps, FX, options & repos)

Created the daily reconciliation process to external brokers

Provide support globally for all swap verification issues and evaluated broker operational performance.

Manage year end audit process for GSAM hedge fund and mutual funds with internal auditors and external auditors leading to an improved sign off time (decreased by 75%) allowing annual reports to be released early.

Co-managed a team of seven staff in Portfolio Administration on Quantitative products over a variety of tasks including cash and positions reconciliation, cash forecasting and management, client reporting, FCM reconciliation.

Senior Analyst – Portfolio Administration, London, UK (2000 – 2004)

Involved in the training of staff globally on GSAM Systems and system architecture.

Tasked to work on new Currency desk support team and building out management controls and processes in Operations area to ensure tight trading desk deadlines were met for GSAM Currency traders.

INTERNATIONAL FUND MANAGERS (IRELAND) LTD, Dublin, Ireland 1997 – 2000

Supervisor, Investment Administration & Valuations Department

Involved in all aspects of producing NAV prices for Internal and third party clients, including pricing of assets, processing of dividends, corporate actions and bank statements.

Managed the work of other members of a team and ensured timely and accurate production of NAV reports.

AIB SECURITIES SERVICES, Dublin, Ireland 1995 – 1997

Analyst

Worked in the global custody business including, pricing, data input, general ledger reconciliation’s, Income/dividend collection and processing, client reporting and also system testing on new income packages and modules.

EDUCATION

UNIVERSITY CORK, Western Road, Cork, Ireland

Bachelor of Arts, Economics and Mathematical Studies 1995

Joint Honors in both Economics and Mathematical Studies.

SKILLS & CERTIFICATIONS

IAQ Certification (UK FSA Regulatory Requirement)

Operations optimization

Process redesign and re-engineering

Workflow analysis

InvestOne

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