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Customer Service/Accounts Receivable/Cash Applications Supervisor

Location:
The Colony, TX
Posted:
May 04, 2016

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Resume:

AMY J. FALLAW

**** ******** *****, *** ******, Texas 75056

Telephone: 469-***-****

Highly motivated, efficient and accurate individual with strong background in Data Processing, Accounts Payable and Receivable, and Banking Operations. Versatile, masters concepts effectively. Proficient at adapting past professional experience to new job applications.

EXPERIENCE:

Safety-Kleen-Clean Harbors Plano/Richardson TX 5/1997-1/2016

Supervisor

Customer accounts receivable supervisor

Assisted customers and branches with accounting issues.

Prepared spreadsheets to forward to third party collection agency.

Worked credit hold and cutoff workbench.

Prepared monthly accounting reports for all branch accounts

Forwarded delinquent accounts over $5,000 and more than 180 days in duration to Legal Department.

Updated collection receipts on a daily basis.

Responsible for the supervision of twelve employees;

Research and resolve payment arbitrations,

Customer correspondence and follow up with facility contacts as required.

Report Trend Analysis on all outstanding weekly and monthly account issues

Disseminate statistical reports for individual employees on a weekly basis

Initially set up in-house processing for Cash Applications.

Trained supervisors and specialists on the posting process

Report on status of all cash deposit functions throughout any given period, to include statistical data and month-end totals of incoming cash and month-end reporting

EDUCATION:

Lexington High School Lexington SC

Seminar: Making the Difference (Customer Service)

Seminar: Fundamentals of Leadership (Employee Supervision)



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