ALAWODE ENIOLA DEBOLA(DAHR)

*,***** ******, ******* *** Afromedia, Lagos.

Email: acumlt@r.postjobfree.com, acumlt@r.postjobfree.com

Phone No: 080********

OBJECTIVES: To be employed in a reputable,resourceful and progressive organization that offers dynamic, challenging and stimulating experience with room for personal initiation and self- development.

PERSONAL DATA:

Date of Birth: 21st June, 1979

State of Origin: Osun State

Nationality; Nigerian

Marital Status: Married

INSTITUTION ATTENDED:

Lagos State University Ojo, Lagos. 2004 - 2009

Osun State Polytechnic Iree, Osun State.. 1998 - 2000

Lagos State Government College Ojo, Lagos 1991 - 1997

ACADEMIC QUALIFICATIONS:

B.Sc. in Accounting (Second Class Lower) 2009

National Diploma – Banking and Finance. 2000

Senior Secondary Certificate Examination (SSCE). 1997

PROFESSIONAL EXPERIENCE:

ECOBANK PLC 2004 TILL DATE

Job Title – Teller

Branch Services

Payment of cash and cheques

Western union payment

Collection of cash deposit

Preparation of caution and all other clearing cheques processes

Treatment of fund transfer from one account to another

Call over of batches

Preparing and posting of vouchers into relevant ledger

Preparation of vault register

Processing of bureau de change

Processing of bankers’ cheque

All administrative work in the branch

Processing and liquidation of telegraphic transfer

Branch I T representative

ECOBANK PLC

Retail Banking

Job Title- Relationship Manager 2006 - 2009

DUTIES-

Maintaining Customers Account.

The opening of current and savings account

Relationship Management.

Consummating Customers Loan.

Establishes and maintains effective communication networks and working relationships with internal and external stakeholders.

CUSTOMER SERVICE Manager

Opening and closing of account

Scanning and linking of customers mandate to their various accounts

Prompt response to deferred list (inward clearing cheque)

Constant update of customers’ profile

Safe keeping of customers’ document

Processing of incoming and outgoing references

Reactivation of dormant account

Attending and proffer solution to customers’ complaint

Receiving and preparation of caution notice

Numbering of form M

Blocking and unblocking of account

Cheque confirmation

Maintenance of customers’ standing order

Verification and confirmation of customers’ signature

Processing of cheque book request

Enrolling of customers’ on E-business

Any other job assigned by my Line manager

Union Bank Nigeria plc,okokomaiko,lagos state (industial Trainee) 2001-2002

Processing high volume of purchase ledger invoice.

Keeping cash count book.

Invoice re-distribution and checking copy invoice.

Keeping track of payment vouchers.

Managing cash deposits for the department.

Daily, weekly and monthly cash analysis.

Cash reconciliation of account.

Professional Membership

Directorate Member,

Association of Human Resources Practitioner of Nigeria (AHR) -2015

Chartered Institute of Strategic Management (Student member)

Seminar/Workshop

Quality Service Delivery By Ecobank Nigeria Plc

Customer Service Excellence by Ecobank Nigeria Plc.

Customer Service and Selling Skills Training by Ecobank Nigeria Plc.

SKILLS:

oGood Oral and written communication skills in English.

oAble to work with others of different nationalities and cultural background.

oAbility to understand, analyze and meet both needs of both external and internal customers.

oGood Knowledge of Computer Applications (MS-office, Excel, etc)

oAbility to maintain composure and objectivity under pressure.

oGood Interpersonal relationship.

INTERESTS:

Reading, Learning new things and meeting people.

REFEREES: Available on request.

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