D

avid Young Sales Representative & Management

** ***** ******* ********* * Bowmanville, Ontario, Canada, L1C 4M4 ª 905-***-**** ª

LinkedIn ID: acumkf@r.postjobfree.com

Entrepreneurial, innovative sales leader with extensive business development experience within the commercial flooring industry. Analytical strategist skilled in successfully navigating corporations large and small through periods of accelerated growth. Collaborative communicator continually focused on building relationships and promoting synergy across business lines and global units to drive positive change, cohesive, comprehensive business approaches and enhanced profitability.

Areas of Expertise

Strategic Planning & Forecasting

Capture Planning

Revenue & Profit Growth

Business Development

Relationship Building

Project Management

Sales Planning & Marketing

Staff Training & Leadership

Problem Resolution

Experience & Notable Contributions

Core Competencies & Notable Contributions

Increased customer retention rate by managing and creating new customer base for defined and assigned geographical area.

Ensured customer satisfaction by servicing existing accounts, planning and organizing daily work schedule and resolving conflicts and complaints.

Adjusted content of sales presentations by studying the type of sales outlet or trade factor.

Focused sales efforts by studying existing and potential volume of dealers.

Informed management regarding sales by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

Monitored competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

Recommended changes in products, service, and policy by evaluating results and competitive developments.

Resolved customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Provided historical records by maintaining records on area and customer sales.

Contributed to team effort by accomplishing related results as needed.

Professional Experience

ALTRO FLOOR & WALL SYSTEMS, Mississauga, Ontario, Canada December 1990 to October 2014

Sales Representative, GTA East

DLW FLOORING INC, Mississauga, Ontario, Canada March 1988 to November 1990

Sales Representative, Ontario East

Professional Development

Training:

Ongoing Product Knowledge • Technical Support

Recent Awards:

Highest Territorial Sales Ever Recorded in One Year (2003 & 2004)

First Ever Outstanding Achievement Award - Altro Americas (2011)

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