Regar Amso

** ***** ***** ***.*******, ON L*H *E*

acumjl@r.postjobfree.com Tel: 647-***-****

Objective

Seeking a Full Time position in Accounting or Customer Service in a progressive organization where I apply my experience to achieve its mission goals with my contributions further enhance experiences.

Profile

A committed team player who uses high standards of communication ability to establish positive interpersonal and professional relationship

A reliable individual underpinned by five years experience in an environment demanding self-motivation, a focused approach and willingness to assume additional responsibility

Excellent timekeeping and good organizational and planning skills, with a proven ability to work independently, under pressure and meeting deadlines

Flexible and enthusiastic approach to work, assertive and open minded

Providing world-class customer service

Analytical and problem solving skills

Intermediate level of Computer skills in MS Word, Excel, PowerPoint & ESM

Proficient in simply Accounting, Accpac, GP and SB.

Excellent customer service with courteous, considerate and professional telephone skills.

CAREER HISTORY:

Account Receivable Clerk

Rodair International-Mississauga-ON/November 2015- April 2016

Duties Involve:

Initiate Collection calls to Canadian, US, and international customers.

Document internal and external conversations timely and accurately within collection software.

Perform timely follow-ups on collection issues.

Accurately code and apply daily payments received from customers.

Research and provide backup needed for further processing of credits or charge backs.

Process new credit Applications and Trade Reference Requests.

Communicate with management regarding customer issues in a prompt and efficient manner.

Assume responsibility for special project or other duties as assigned by management.

Account Receivable & Fraud Analyst

Rogers-The Shopping Channel-Toronto-ON / November 2013-MAY 2015

Duties Involve:

Contact customers by telephone to verify credit card numbers and expiry dates for orders which failed to authorize.

Update customer payment information in Ecometry and resubmit declined order for processing.

Posts customer payments by recording cash, checks, and credit card transactions

Meet deadlines to complete AR tracks and files Customers Bankruptcies.

Update customer payment information and Reject worksheets for resubmission of outstanding payment and NSF Checks.

Release orders from Fraud Hold queues when necessary.

Call Financial Institutions to verify customer identification.

Communicate with Credit Manager regarding status of accounts.

Protects organization's value by keeping information confidential.

Account Receivable Clerk

Welcome Wagon, Toronto-ON / October 2011 – June 2013

Duties Involve:

prepare and send sponsor Monthly statement of accounts (invoices) to communicate balances due to sponsors

Responsible for processing, recording and depositing of cheques received from sponsors

Conduct credit investigation and evaluate the quality of accounts receivable for write offs and termination

Compile sponsor payment histories by creating historical financial spreadsheets on sponsors and analyse trends

Provide the Controller with monthly termination/write-off/collection reports

Communicate any past-due balances with sponsors via email, letters or telephone

Enter and post write offs in the system and issue credits for later paid written off balances

Place cancelled files with collection agency

Prepare legal files for court cases given to lawyers and collection agency

Organize sponsor files and terminated documents in appropriate files

Junior Accountant

Pieces of History, Vaughan, ON (Contract) / 2011

Duties Involve:

Sorted bills and invoices, prepared spreadsheets for cash disbursement, cheque payments, credit card payments and paid bills for A/P

Analyzed and sorted payments, prepared spreadsheets for cash, cheque, and credit card payments received and applied payments to A/R

Maintained financial records, journal entries, billing, cheques issued and bank reconciliation

Issued credit notes and debit notes, analyzed A/P and A/R aged trial balance

Balanced daily transactions and maintained files

Prepared bi-weekly payroll, calculated CPP, EI, WSIB and payroll remittance

Prepared month-end closing, GST/PST/HST and Payroll remittance and generated monthly financial statements

Answered customers’ inquiries and follow up as required

OTHER EXPERIENCE:

Arvin Meritor Ride Control (Machine Operator) / August 1999 - February 2009

Julianna’s Furniture (Warehouse Sup/Customer Service) / April 1994 – July 1999

EDUCATION

Business Communications Certificate Program / 2013-2014

Humber College, Toronto, ON

Diploma in Accounting & Diploma in Payroll / 2010-2011

Everest College, Toronto, ON

High School Diploma / 2000-2002

Emery Learning Adults Centre, Toronto, ON

Bachelor’s Degree in Economics / 1987-1991

Al-Mustansria University, Baghdad, Iraq

CAPABILITIES:

I am capable to work under pressure, in groups or alone with a minimum supervision.

I am able to work at different position in a various industries and adapt to a high level in various requirement.

My aim is to give an above expectation service to my customers.

Fluent in English & Arabic.

REFERENCE: Available upon request

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