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Customer Service Sales

Location:
New York, NY
Posted:
May 03, 2016

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Resume:

David Brill

** ******** **. ***. ***

Henrietta, NY 14623

607-***-****

acumhl@r.postjobfree.com

EDUCATION UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK

Bachelor of Science in Business Administration, May 2012

Concentration: Marketing

EXPERIENCE Lasertron, Henrietta, NY

Manager, March 2013-December 2014, March 2015-April 2016

Recruit, supervise, mentor, and motivate a staff of over thirty employees.

Perform managerial responsibilities including over-seeing drawers, depositing daily revenue and training staff.

Provide outstanding customer service through effective planning and execution of various sponsored events.

Effectively interact with clients to generate repeat and referral business

Acted as a liaison between hourly employees and upper management

Family Video, Tonawanda, NY

MIT, December 2014-March 2015

Contributed to operation excellence through facility management, staff hiring, staff management, and logistical planning.

Coordinated and executed physical inventory cycle counts and ensured accuracy of accounting records.

Successfully increased revenues by expanding existing client base through telephonic marketing and other client development efforts.

Ensured customer satisfaction by consistently resolving customer difficulties in an expedient and tactful manner.

Empire Marketing Executives, Williamsville, NY

Account Executive, June 2012-January 2013

Provided training to new employees on management skills such as interviewing and organizational methodologies.

Generated sales and acquired new customers for Fortune 500 clients such as Verizon FIOS.

Improved customer relations and retention utilizing a direct approach through door to door sales.

Implemented new competitive sales incentives and training exercises.

Self-managed through both day planning and territory organization.

Successfully organized and managed business trips.

COMPUTER Microsoft Office (Word, Excel, Powerpoint, and Access)

SKILLS



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