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Customer Service Representative

Location:
San Bernardino, CA
Posted:
May 03, 2016

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Resume:

Darossitte R. Parker / Administrative Support

Location: San Bernardino, CA

Phone: 213-***-****

Email: acumhc@r.postjobfree.com

Professional Profile

Experienced Business Office Specialist.

Ability to interact effectively within a team environment of culturally diverse professionals.

Able to handle multiple tasks in a timely and highly efficient manner.

Outstanding communication, high ethical standards, and committed to a job well done.

Core Skills

•Typing (50wpm), Microsoft 2007, familiar with Excel, Power Point

Education

2004-2005 - United Education Institute - Medical Insurance Billing and Coding

Career Summary

06/2007 – 07/2008 Riverside County Office of Education Riverside, CA

Office Secretary

•Performed typing, answered incoming calls

•Organized department files and records; opened and sorted mail and assisted with special projects.

•PowerPoint documents for presentations.

•Assist with back-up for other office staff.

•Performed data entry, processed insurance certificates and calendared manager's planned priorities.

01/2006 – 02/2007 Wickes Furniture Riverside, CA

Clerical Support/Customer Service

•Assist furniture consultants with receipt of all forms of payment to post to customer’s account.

•Answering phones, photocopying, filing, light bookkeeping, reviewing customer accounts.

04/2002 - 08/2002 Kaiser Permanente Call Center Corona, CA

Customer Service Rep.

•Provides members with assistance & information regarding the utilization of KP facilities, benefits & services. Investigates inquiries & service issues & prepares narrative summaries regarding member inquiries and concerns.

08/1998-07/2000 Anderson & Krieger Attorneys At Law Riverside, CA

Receptionist

• Received incoming calls from potential clients to record details of their constructional defects to their home. .

•Collecting information about the potential’s home by Data quick and locating their Notice of Completion.

•Mailings, court filings, faxing and copying, maintaining databases and office supplies.

Contract Positions

10/2002 - 11/2003 Kelly Service – Customer Service Rep. and Research Processor



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