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Customer Service Manager

Location:
Spokane, WA
Posted:
May 03, 2016

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Resume:

Robin Blair

***** ***** ******* ***. #15-509-***-****

Elk, WA 99205 acumgb@r.postjobfree.com

Highlight of Qualifications:

30+ Years of Customer Service and Public Relations.

Accounting (QuickBooks) bookkeeping, auditing, liens and inventory management.

Marketing and advertising development using basic web tools.

Equally effective as team play and self-motivated independent contributing individual.

Career Experience:

Jul. 2015 – Apr. 2016 Deli Clerk, Riverside Center place Market, Chattaroy, WA

Deli clerk, opening and closing department, inventory supply management

Aug. 2014 – May 2015 Care Giver, Family member

Aug. 2007 – Jan. 2014 Owner and Co-Founder, R-n-D Sharpening Services, Kalispell, MT

Managed orders, delivery schedules, and customer services issues.

Developed sales and marketing materials.

Handled accounting, bookkeeping, tax preparation, billing and collections functions.

Placed purchase orders and managed rotating inventory.

May 2005 – Jun. 2011 Onsite Office Manager, Grizzly Mini-Storage, Kalispell, MT

Managed a 475 unit complex as an onsite manager

Performed advertising, marketing, and sales calls duties to maintain facility leases

Performed collections/liens, cash handling duties, and monthly and yearly financial reports

Provided oversight for facility maintenance and security

Mar. 2003 - Jan. 2005 International Laborer's Union, Wenatchee, WA

Laborer, Traffic Control, Truck Driver

Oct. 2001 – Jan. 2003 SDH Consulting/Sierra National Construction, Sacramento, CA

QuickBooks data entry, organized and tracked monthly client receipts

Laborer, Traffic Control, Truck Driver, Cad Welding

Jan 1997 – Apr. 2001 H & R Block / Omak School District, Omak, WA

Prepared Individual Federal & State Tax Returns

Cashier with cash management duties, Assistant Kitchen Manager

Military Service USAF Mather AFB, Sacramento, CA Jan 1984 – Apr 1988

Director/Events coordinator for intramural sports/recreation

Recreation Center Manager, Deli/Lounge Manager, Shift Manager

Cash management, customer service

Computer Skills SiteLink-(Stand Alone & Web Edition), QuickBooks, Turbo Tax, Microsoft Office, MS Publisher, Internet Marketing, Website Update Management

Certifications Penn Foster Online College, Full Charge Bookkeeping October 2009

Licensed Massage Therapist 1990-1992, Sacramento, CA



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