Richard Hopkins

** **** ****** 401-***-****

Pascoag, RI 02859 acumei@r.postjobfree.com

SUMMARY

Machine operator with 12 years experience operating textile industry machinery and 3 years experience operating laser printers. Dependable, hardworking, punctual. OSHA – trained forklift operator. Works well in a team or independently. Professional Profile

Entry-level information technology professional with a strong work ethic; dedication to providing quality customer service; and ability to work with clients of various levels and personalities. Strengths:

A+ Certified

Network+ Certified

Team Oriented

Committed to Quality

Service

Typing

40wpm

Reliable

Quick

Learner

Customer Service

Eager to Learn

Ability to Multitask

Education

Lincoln Technical Institute, Lincoln, Rhode Island Graduated from Lincoln Techs Network Communications and Information Systems

(NCIS)Program. This program emphasizes hands on training from industry experienced instructors.

Lincoln’s program is providing me with a strong foundation on which to build a successful career in Information Technology.

IT100 - Office Applications IT130 - Desktop Operation Systems

IT216 - Helpdesk Support Services and Software IT120 - Networking Tools and Techniques

IT170 - Customer Service IT140 - Servers

IT214 - Supporting Users and Troubleshooting Operating Systems IT150 - PC Repair and Support

IT215 - Supporting Users and Troubleshooting Desktop Applications IT160 - Advanced PC Repair and Support

Burrillville High School Harrisville, RI

High School Diploma

Experience

Laser Printer Operator

Cathedral Corporation, Lincoln, RI 2011 - present

Operated Laser Printer’s to ensure production, including 1080micr, 180hlc, 180nm, Igen3 and Igen4

Added stock and ink when printer needed it to minimize downtime

Changed the rollers when bad, including heat roller, pressure roller and donor roller

Added fuser oil and changed photo belt when needed

Created reprints for the bad production

Aligned paper in envelope to U.S mail specifications

Forwarded pdf files to the printers for the job required for printing

Scanned every 500 checks and aligned them in micr guage Lincoln Technical Institute Externship

The Rhode Island Foundation, Providence, RI

• Data entry on Microsoft Excel

• Troubleshoot computer or printer problems

• Install software on computers

TYTEX, Inc., Woonsocket, RI 1996 – 2008

Machine Operator

Operated textile knitting machines to ensure production, including Raschel and double needle bar

Changed the knitting material when low to minimize downtime

Changed broken needles on machines

Inspected finished goods for quality control

Utilized 5S training to improve workplace efficiency

Utilized fishbone diagram to uncover causes of machine problems

Operated forklift to move materials and finished goods

Performed work within the guidelines of a ISO 9001 Management System

Assisted the company to achieve World Class Manufacturing capability

Understand and performed my function within the company quality expectations

Dino’s Park and Shop, Gloucester, RI 1993– 1996

Produce

Stocked shelves and counters with vegetables

Maintained work area

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