Dealer Relations Manager

Channel Sales Financial Analysis Opportunity Identification Consulting

Credit Analysis Problem Resolution Customer Relations Product Marketing and Analysis

OBJECTIVE

Conscientious, results oriented, and relationship building professional, offering a broad knowledge of financial and automotive finance expertise, with an award winning and proven record of leadership abilities with problem solving skills and demonstrated ability to set priorities and achieve deliverables for both immediate and long term company and individual goals. Highly motivated and eager to succeed in an extremely competitive, fast paced, and changing environment; capitalize on strong business acumen and natural leadership talents in guiding teams and company in new guidelines. Possess superior interpersonal, motivational, and presentation skills. Proficient in SalesForce.com, MS Word, COGNOS and Internet Research.

EMPLOYMENT HISTORY

Fifth Third Bank § Cincinnati, OH.

Dealer Development Representative

2013-Present

Inherited underperforming dealer territory, where Dealer Development Representative was able to increase dealer base to 111 active accounts, generating a $46 million dollar prime portfolio, with an additional $4 million dollar “select” or subprime dealer alternative financing.

Accept leadership responsibilities for promoting the company’s value proposition across active dealer base, conduct planned Sales Calls and Client Visits with Dealer Principal’s and their support staff to train, maintain, and grow business portfolio for Fifth Third Bank.

Consult Dealer Principal’s and their support staff by reviewing changes in the market environment, while recommending needs and solutions to the day to day operations of the auto business.

Provide assistance to Fifth Third Dealer Buyback Department for collection of Dealer Agreement Violations, Ancillary Product Chargebacks, and Dealer Buybacks.

Solicit new Dealer Accounts in assigned territory to assist in utilizing Fifth Third retail product portfolio.

Work closely with Executive Management Team to facilitate dealer feedback accordingly, while conducting Retail Competitive Analysis to assist in determining competitor programs, benefits and pricing.

GM Financial // AmeriCredit § Arlington, TX. (Paramus, NJ Branch)

Dealer Relations Manager

2012-2013

Accept leadership responsibilities for promoting the company’s value proposition across 70+ dealerships with a retail portfolio of 40 million dollars to sell GM Financial // AmeriCredit Financial Services subprime retail and subvention products for Mitsubishi Motors and Kia Motors of America, as well as AmeriPlus GAP and Vehicle Service Contracts.

Conduct planned Sales Calls and Client Visits with Dealer Principal’s and their support staff to demonstrate subprime retail products and services offered by GM Financial // AmeriCredit.

Consult Dealer Principal’s and their support staff by reviewing changes in the market environment, while recommending needs and solutions to the day to day operations of the auto business.

Obtain territory monthly goal of $3 million dollars of subprime retail acquisitions from dealerships in Nassau and Suffolk Counties of Long Island, Brooklyn and Staten Island, New York.

Assist Account Recovery in collection of Dealer Agreement Violations, Ancillary Product Chargebacks, and Dealer Buybacks.

Solicit new Dealer Accounts in assigned territory to assist in utilizing GM Financial // AmeriCredit retail product portfolio.

Work closely with Executive Management Team to facilitate dealer feedback accordingly, while conducting Retail Competitive Analysis to assist in determining competition’s programs, benefits and pricing.

Manheim auto Auction § Newburgh, NY.

Dealer Sales Representative

2009-2012

Work with new and existing customers in an assigned territory selling products and services for the Manheim Portfolio.

Actively service accounts in assigned territory by providing superior customer service as well as resolving issues encountered by dealer clients.

Develop inventory management plan for dealer clients and Manheim Auto Auction, to avoid inventory aging issues while maintaining maximum profitability.

Leverage referrals and worked with internal team members to create, develop, and maintain relationships with dealer clients and their support staffs, as well as creating new opportunities for dealer client advancement and growth.

HSBC Bank § Melville, NY.

Assistant V.P. // Regional Sales Manager

2001-2008

Bank One § Hauppauge, NY.

Credit Underwriter

1999-2000

Bank of America § Melville, NY.

Senior Underwriter

1997-1999

EMPLOYMENT HISTORY

Aegis § Jersey City, NJ.

Credit Underwriter

1993-1997

Biltmore § Melville, NY.

Loan Officer // Credit Underwriter

1991-1993

Marine Midland Bank / Primus § Melville, NY.

Credit Underwriter

1986-1991

Household Auto Finance § Hicksville, NY.

Loan officer

1984-1986

EDUCATION

1984

Bachelor of Science in Business Administration

Marketing

§C.W. Post College // Long Island University - Greenvale, NY

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