Marcella Di Valerio, B. Com.

**** ******

Montréal, QC, H3M 1T8

514-***-****

acumdv@r.postjobfree.com

ca.linkedin.com/in/marcelladivalerio

Summary

A fully bilingual & resourceful executive assistant with nine years experience partnering with VPs and assisting teams. Efficient, easy-going, patient and energetic person recognized for her strong organizational skills and creative problem-solving abilities. A dependable individual who takes ownership and initiatives of various tasks. Passionate about using technology to help businesses become more efficient and eager to develop strong working relationships with colleagues.

Areas of expertise

Partnering with VPs

Supporting team and colleagues

Managing calendars, tasks, meeting agendas

Planning and coordinating projects and events

Ensuring excellent costumer service

Welcoming and integrating new employees

Identifying ways to maximize technology

Assisting teams with Microsoft office, Salesforce, LiveMeeting, SharePoint, Project, Concur, WebEx

Personal Traits

Strong focus on customer service

Ability to work in a fast-paced environment

Positive and enthusiastic attitude

Discreet and excellent work ethic

Results-oriented

Excellent under stress

Able to manage priorities

Work independently

Team player

Professional Experience

TRIOTECH AMUSEMENT (contract) 2016 – current

Triotech is a market leader of out-of-home multi-sensory interactive attractions

Administrative Assistant (contract)

Provide high-quality administrative support to the president

Reconcile credit card statements

Handle confidential and sensitive information with the appropriate discretion

LES SERVICES DE PROMOTIONS ET PUBLICITÉ EFFIX 2013 – 2015

Effix is the exclusive advertising and sponsoring sales agency for the Montreal Canadiens, the Bell Centre and evenko

Administrative Assistant

Provided high-quality administrative support to the president and two vice-presidents

Updated and managed calendars

Reconciled credit card statements, ensured all receipts were properly coded

Handled confidential and sensitive information with the appropriate discretion

Managed multiple tasks and assisted multiple team members at the same time

Prioritized requests from colleagues and customers and responded promptly to all requests that arose at the last minute and from any source.

Created and maintained document management systems, both electronically and paper

Ordered supplies from external suppliers and internal departments

Made airline reservations for the office

Provided end-user software support

Assisted in other tasks and functions such as human resources, accounting, sales administration and reception

Hospitality/Event Coordinator

Coordinated various events (GDPL, SMCC, Golf Tournament, friendly hockey games, roadtrips, corporate dinner and more).

oCreated timelines, schedules, logistics, sent and tracked invitations, and sent reminders.

oUpdated and followed up with sales organization.

Managed complimentary hockey tickets, suites, tickets behind the bench and directors lounge for every game including invitations and sending out reminders in addition to managing signed inventory items

Coordinated projects such as getting ready for the new season, corporate rebate book, holiday cards, sending out framed hockey jerseys to new customers, and tables for La Ronde

Coordinated invitations and complimentary tickets to Osheaga, Heavy Montreal, Ile Soniq

Sold hockey tickets and evenko tickets

Accomplishments

Initiated, integrated and implemented Salesforce within the organization, used the software to track invites, track complimentary tickets, send automated confirmations, track signed inventory, filing customer contracts, enabling the team easy access to the information thereby saving time

Reorganized office and created space by decluttering, updated and reorganized inventory and office supplies, removing filing cabinets, this allowed for a better work environment and saved money

Created an online filing system for all invoices, allowed for faster retrieval of information

Kept track of time that was spent on projects, to better manage timelines

AUTODESK 2007 – 2012

Executive Assistant

Supported two VPs (Marketing & Games), & their respective teams (over 80 people).

Managed calendars & tasks of two VPs, as well as travel, expense reports & meeting agendas.

Successfully planned, hosted, & executed all stages of onsite & offsite meetings (customer visits, internal all-hands, sales kickoff, training events, lunch & learns, webinars, & product advisory councils); scouted sites & managed logistics, including invitations & agendas.

Organized a highly successful charity event raising $5000 for two charities

Trained, coached, & supported new employees on company processes & procedures; assisted with integration of newly acquired companies;

Improved efficiency & document sharing by creating, administering & supporting Microsoft SharePoint sites for collaborative sharing within teams

TELCOBRIDGES 2006 – 2007

Marketing Coordinator

WESTCON 2005 – 2006

Marketing Coordinator

SR TELECOM 2000 – 2004

Marketing Coordinator (Product Launch & Marketing)

EICON TECHNOLOGY 1989 – 2000

Marketing Coordinator/Product Manager

Education

McGill University, Comprehensive French Written and Comprehensive Project Management Course

Concordia University, Bachelor of Commerce (Marketing)

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