ROBIN HUFFMAN

770-***-****

acumcr@r.postjobfree.com

MEDICAL PRACTICE ADMINISTRATOR

CAREER PROFILE

Physician Practice Manager with with over 15 years of hands-on professional experience

Expert delivery of Physician Practice Operations/ Billing &Financial Management

Results-driven Revenue Cycle/Account Receivable/Billing/Coding Management

Demonstrated ability to analyze existing operations and implement effective strategies, functional processes and modern technologies to improve productivity, efficiency and customer satisfaction

CORE COMPETENCIES

Physician Practice Operations

Medical Billing/Coding

Revenue Cycle/A/R Management

Personnel Supervision/Training

Policy/Procedure Development

Financial/Statistical Reporting

EMPLOYMENT

Internal Medicine & Geriatric Professionals 2010-May 2016

Practice Administrator/Biller Cumming, GA

-Perform all Managerial functions for this multiple location practice

-Spearheaded accounts receivable clean up resulting in significant increase in receipts within the first 2 month’s of hire. Streamlined revenue cycle processes resulting in 99% accuracy.

-Sucessful ICD10 implementation resulting in 100% clean claims.

-EMR meaningful use objectives met resulting in 4 years of Medicare MU Incentive Payments

-Successful Clinical Quality reporting for PQRS, QCPI and other managed care programs

-Responsible for all billing functions including charge posting, submission of claims, precertification of procedures and claims follow up. Maintain A/R days at 18 days

- Developed policies /procedure manuals for HIPPA, OSHA

-Human resource functions, hiring, training all front office staff

-Credentialing, contracting and fee schedule negotiations with insurance companies/Emory CIN

-Strong work ethic with ability to multitask and handle a heavy work load in a professional and pleasant manner

-Hands-on manager with the ability to perform/train all front and back office positions efficiently

Spine Care & Pain Management 2009-2010

Clinic Coordinator Cumming, GA

-Coordinated/performed all front and back office tasks

-Provided excellent customer service resulting in 85% patient referrals to our practice

-Assisted physician with office procedures such as epidurals, facet injections as needed

-Performed all back office duties, drug screenings, vitals, patient education.

-Identified and analyzed problems within the infrastructure of this business for multiple locations

Healthcare Receivables Plus 2005-2009 Consultant/ Manager Physician Accounts Indianapolis, IN

-Managed Accounts Receivables for up to 10 contracted physicians

-Provided revenue cycle consulting services resulting in increased revenue for physicians

-Specialized in mass accounts receivable resolution resulting in payment

-Analyzed problems in operational/ revenue cycle/accounts receivables

-Training/support of up to 15 billing personnel-Conducted claim/coding audits

Atlanta Women’s Obstetrics & Gynecology, PC 2002-2004

Billing Manager Atlanta, GA

-Accounts Receivable Management for Large Six Physician Practice

-Direct supervision of 8 employees and indirect supervision of 31 additional employees.

-Spearheaded successful A/R conversion/cleanup of 4 software systems into Megawest System

-Ensured quality control of billing staff at 95 % accuracy

-Significant and consistent increase in receipts

-Initiated Medicare Compliance Plan consistent with Medicare Guidelines

-Developed and Implemented Billing Department Policy/Procedure Manual

Outsource Receivable Services 2000-2002

Consultant/Professional Healthcare Management Services Indianapolis, IN

-Provided business office consulting services to hospitals, physician practices, nursing facilities, home health and hospice agencies.

-Analyzed problems in accounts receivable and related processes and facilitated resolution. Decrease in AR days from 242 to 28.

-Spearheaded business office re-engineering and accounts receivable clean up of hospital home health and hospice billing operation and physician practice

-Facilitated the successful conversion to HHPPS reimbursement. Top 5% in the nation for reimbursement

-Trained new billing personnel in systems and processes

-Developed billing training material for Outsource Receivable Services Institute

-Provided Medicare Billing Support for 2 hospital patient accounting departments

-Research and resolution of LMRP, CCI edit and coding issues

-Communicated with department heads on coding issues for charge master maintenance

Technology

Eclinical Works

Medisoft Clinical EMR

Allscripts

Medisoft PM

CAQH

Mckesson

All Microsoft products/Internet/Excel

Quickbooks Pro

Strong IT skills

Revenue Manager

Electronic Medical Records

EMC, E-Claims, Relay Health

EDUCATION

Associates Degree in Business Administration Medical Group Management Association, Member

St Joseph’s Hospital Professional Coding Course, CPC

Medical Group Management Association, Member

EXCELLENT REFERENCES

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