John Fleece

Willing to Relocate

Colorado Springs, CO

acum8z@r.postjobfree.com - 706-***-****

WORK EXPERIENCE

Referral Specialist

United Healthcare Group - Colorado Springs, CO - July 2013 to Present

• Prepared and processed confidential medical information such as approvals and denials of care for beneficiaries

• Hand-selected by senior leadership to specialize in a very sensitive area of referral management on the Rights of First Refusal team

• Conducted general data entry using various SAP and Microsoft programs; safeguarded critical and sensitive information with zero discrepancies

• Fostered strong relationships with customers, leadership and employees; developed strong rapports and demonstrated solid ability to communicate with diverse groups Special Forces Communications SGT (Manager)

10th Special Forces Group - Fort Carson, CO - June 2008 to April 2013 Project/Operations Manager

• Oversaw the operation and maintenance of specialized equipment valued over $500K with no loss

• Designed and implemented integrated training programs in close collaboration with senior leadership, analyzing current training demands and devising innovative and appropriate solutions

• Planned, implemented and managed multi-echelon, joint communications plans between US and foreign militaries in support of global operations in austere environments

• Supervised, planned and instructed all aspects of tactical communications including state-of-the-art wire, satellite, AM, FM, UHF and VHF systems

• Took the strategic vision of executive leadership and swiftly developed detailed plans of action; guided staff in the execution of groundbreaking organizational objectives

• Increased the organizations ability to operate effectively in split teams by cross-training employees on communications equipment

• Identified project bottlenecks and recommended immediate, practical and cost-effective solutions; ensured project completion

Personnel Manager

• Led over 100 US and foreign personnel and junior supervisors; managed the daily operations, training, schedules, welfare and professional development ultimately earning a reputation for firm, yet compassionate mentorship

• Maintained personal and specialized equipment valued over $300K with zero loss or discrepancies

• Improved organizational performance through hands-on training and leadership that emphasized decision- making through active listening

• Trained, mentored, and coached over 50 Iraqi soldiers on communication systems and equipment, intelligence gathering and other basic soldiering skills.

• Developed junior supervisors and employees through monthly, quarterly and annual performance evaluations and counselings

Process/Data Analysis

• Served in senior decision making position during high tempo operations which required geographically distributed command authority over strategic objectives through tactical level management

• Advised senior level leaders on the synchronization of training requirements through analysis of logistics, plans, and organization to ensure successful execution of current and future operations

• Implemented keen analytical abilities and a proven team-based work dynamic with a systems-oriented approach to facilitate efficient and effective solutions

• Evaluated each facet of operations and provided recommendations to senior and executive leadership for improvement in procedures, products and equipment

Student - Special Forces Communications

JFK Special Warfare School and Course - Fort Bragg, NC - July 2006 to May 2008 Responsibilities

Team operations; presentation; Russian language; inventory management; technical, tactical and strategic planning. All while under extreme time lines and stress. Accomplishments

Graduated and received the Special Forces designation and Green Beret. Skills Used

Stress control; adaptability; Microsoft Office; time management; Organizational skills; presentation skills; good verbal and written communication; attention to detail; quick learner; negotiation techniques. Squad Leader

2-29th Infantry Brigade - Fort Benning, GA - August 2004 to June 2006 Responsibilities

Lead/Mentor/Train 12+ personnel; maintain and improve technical and tactical skills; counseling personnel; develop and implement individual and group training; conflict management. Accomplishments

Received 2 awards and 2 Certificates of Appreciation; Received the Expert Infantryman Badge; Soldier of the month winner

Skills Used

Time management; organization; leadership; strong written and verbal communication; interpersonal skills; conflict management.

EDUCATION

MBA in Project Management

Colorado State University - Fort Collins, CO

2014 to 2016

BBA in Management

Northwood University - Midland, MI

2010 to 2013

Associates of Arts in General Studies

Central Texas College - Killeen, TX

2005 to 2010

SKILLS

Train, mentor and lead personnel of 12 to 100+; inventory management; network creation and management; file management; time management; conflict management; limited Russian language; keyboard; data entry; familiar with ICD-9 and CPT codes; Microsoft Office proficient; technical, tactical and strategic planning; training planning and implementation; strong verbal and written communications; negotiation techniques; presentation; attention to detail.

MILITARY SERVICE

Service Country: US

Branch: United States Army

Rank: Sergeant First Class

November 2002 to April 2013

A Special Forces (SF) sergeant first class (SFC) carries out policies and standard of the performance, training, appearance and conduct of enlisted personnel foreign and domestic. He advises and initiates recommendations to the Special Forces operational detachment alpha (ODA) commander and staff in matters pertaining to the local foreign soldier support channel. SF soldiers are expected to lead, mentor, fight and live with the local indigenous personnel, far from any U.S. support infrastructure. Whereby planning, developing and maintaining their own means to self-sustain operations. SF SFC’s are expected to at times function completely without supervision. His counsel is expected to be calm, settled and unequivocally accurate, but with an energy and enthusiasm that never wanes, even in the worst of times. Commendations:

Combat Infantry BadgeExpert Infantry BadgeArmy Commendation Medal (4)Army Achievement Medal

(2)Meritorious Unit Commendation

AWARDS

Combat Infantry Badge

March 2004

Awarded to infantrymen that have been in fire fights. Expert Infantry Badge

March 2006

Awarded to an Infantryman that demonstrates his expertise in all the Infantryman's duties and weapons. 4x Army Commendation Medals

May 2011

Awarded to soldiers that demonstrate excellence while on duty in combat or garrison. 2x Army Achievement Medals

July 2006

Awarded to soldiers that demonstrate exemplary acts while on duty. CERTIFICATIONS

Advanced Project Management

May 2015 to Present

Course material was based on and entirely instructed through the PMI's PMBOK textbook. GROUPS

Special Forces Association

November 2013 to Present

For Green Berets to continue networking and associating with fellow Green Berets. Wounded Warrior Project

July 2012 to Present

To receive assistance from organizations and groups for wounded soldiers.

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