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JOYCELYN A. JAMES

*** ******* ****** **** ****, OH 45371-2776 513-***-**** E-mail: acum8i@r.postjobfree.com SENIOR HUMAN RESOURCES LEADER

A customer-focused and results-driven HR Leader committed to excellence and adding value as a strategic global partner, contributing over 15 years of experience within multiple industries. CAREER & ACHIEVEMENT SUMMARY

GENERAL ELECTRIC COMPANY May 2010 – Present

SENIOR HUMAN RESOURCES MANAGER – U.S. OPERATIONS, ENGINEERING & FINANCE

Lead HR organization with oversight for compensation & benefits, talent recruitment & development, employee/labor relations, performance management, workforce planning, and HR Growth Playbook.

Senior HR Business Partner to Operations, Engineering & Finance Senior Leadership Team supporting 1500+ global associates in the U.S., Canada, United Kingdom, Hong Kong, Australia, and Poland across 7 locations with leadership oversight for 10 HR Client Managers. SENIOR HUMAN RESOURCES MANAGER – GLOBAL SUPPLY CHAIN (2012-2014)

Senior HR Client Leader for $800 million P&L business, partnering with Executive Leadership Team to strategically align HR with business goals & objectives. (Leadership oversight for a team of 3 HR Managers and 2 Specialists supporting over 1600 associates across 3 manufacturing sites.)

HR Globalization Team Co-Leader driving consistency and innovation of HR business processes to promote 100% on-time delivery and cost out initiatives.

Designed a new Hourly Compensation Structure as a business best practice to drive positive ER in partnership with HR, SLT, Corporate ER and Global Compensation for non-union sites.

Led Diversity Initiatives, including developed diversity training program, created a Veterans Affinity Group, held and attended events to recruit top diverse talent, & established community partnerships. HUMAN RESOURCES MANAGER – OPERATIONS, SECURITY & FACILITIES (2010 – 2012)

Created an automated review process for new hires during the 6 month probationary period to promote continuous dialogue & feedback between new hires & managers, identify training needs, and progress.

Successfully negotiated & ratified 5 local union contracts in 2011 as First Chair for IGUA & IAFF and Second Chair for UAW & IAM (2 locals) in Region 2B.

HealthAhead Champion leading Wellness Council initiatives and Site Level II Certification. BAE SYSTEMS, INC., CORPORATE HQ May 2008 – April 2010 GLOBAL HR BUSINESS PARTNER MANAGER (Reported to VP of Human Resources)

Global HR Business Partner to Vice Presidents of HR, Business Development, Legal, and Strategy & Planning across the U.S. and U.K. within the Combat Systems, a $2 billion business representing 7000+ employees across 22 sites in 16 cities.

Corporate HRM with leadership oversight for HR Operations, Administration, Security, and EH&S staff.

Partnered with senior executives to lead compensation, talent recruitment & development, employee relations, performance management, and workforce planning for salaried employees.

Co-Led Performance Management Project Team and led the Policies & Procedures Initiative with a team of 8 HRMs across our division with the support of the Learning & Development team and SMEs.

Co-Led Reduction in Force/Re-organization Transition Team for Tier 1, 2 & 3 structures and reduced workforce by more than 50% and annual cost out by over $25 million.

Co-created, designed, & trained HRMs on new HR Business Partner Model across division. CHRYSLER LLC May 2005 – April 2008

HR EMPLOYMENT & LABOR RELATIONS LEAD

PART-TIME 2nd SHIFT SUPERVISOR, PRODUCTION ASSEMBLY OPERATIONS (2007 – 2008)

Co-Led On-boarding Project and created a Human Resources Guide to improve Chrysler Corporate Recruiting Process by streamlining the on-boarding experience of new hires during their first 6 months.

Successfully negotiated 2007 local UAW Local 122 (hourly) & Salaried Bargaining Unit (SBU) UAW Local 573 contracts, including contractual language to promote SMART team concept, eliminate inefficiencies, and to reduce plant expenses by 20% (Plant Size = 2500+ employees). 2

Proactively resolved and reduced UAW grievances by 32% by instituting an Unwritten Grievance Process; facilitated Grievance Step meetings with UAW leadership, negotiated monetary settlements, represented the Company at hearings/arbitrations, and administered the Progressive Disciplinary Process. HCR MANOR CARE September 2002 –April 2005

HR STAFFING LEAD

Led talent recruitment, development & retention with direct supervision of 60 field staff employees in a union awareness environment and successfully implemented Employee Recognition Programs to drive employee engagement.

Decreased employee turnover by 33% and improved retention by creating formal processes that captured employee feedback and instituted leadership action plans. TRAINING & DEVELOPMENT LEAD April 1996 –August 2002 TRAINING & DEVELOPMENT COORDINATOR (1993-1996)

Supervised, coached and developed 35 trainers in a professional, educational institution.

Collaborated with senior leaders to develop and execute training programs. EDUCATION, TRAINING & AFFILIATIONS

PENNSYLVANIA STATE UNIVERSITY State College, Pennsylvania Master of Business Administration Degree

MBA Candidate in Strategic Leadership Overall GPA 3.67/4.00 Concentration in Human Resources and Employment Relations EASTERN MICHIGAN UNIVERSITY Ypsilanti, Michigan

Bachelor of Business Administration Degree, Graduated Cum Laude BBA in International Business Concentration in Human Resource Management Dean’s List Darrell H. Cooper Scholar National Scholars Award EMU Women of Excellence Scholarship Alfred B. Lobbestahl Scholar Overall GPA 3.52/4.00 Certifications & Training: Certification as a Labor Relations Professional (CLRP), 05/2007; Certified Human Capital Strategist (HCS) –5/2014; Pursuing Senior Professional in HR Certification (SPHR) – 6/2016. Leadership & Course Nominations: 2013 Nominee - AAF ICON Award for Human Resources, Inclusive Leaders Workshop; Hiring the Right People; Union Relations Seminar (2011), Union Relations Fundamentals

(2012), Labor Relations Regional Conference (2012), Certified Campus Trained Interviewer & Recruiter

(2011), Site Climate Assessment Training (2011); HR Boot Camps (2010-2012), Personnel Relations Leadership Course (PRL, 2012), and Advanced Manager Course (AMC, Crotonville 2/2013). Membership & Community Affiliations: Human Capital Executive Board Member, Chief Learning Officer Business Intelligence Board, Workforce Business Intelligence Board, Society for HR Management (SHRM), National MBA Association (NBMBAA), National Association of Women MBA (formerly NAWMBA), Executive Women’s Golf Association (EWGA Executive Level), Past President of Delta Sigma Theta, Inc., Delta Psi Chapter and Past President of the National Honor Society. Community Service: Communications Leader, 2011 GCAASF Scholarship Banquet, Diversity Summit Mentorship Program Leader & Hiring Committee Chair, 2011-2012; 2011-2012 Co-Project Leader, YWCA Tutoring Program; 2013 Certification Champion, HealthAhead; 2013-2014 Champion, Business Council Advisory Board; 2013 Site Leader, Women in Operations. Computer and Foreign Language: Proficient in Microsoft Office Suite, Oracle PeopleSoft, Taleo, Autotime,

& Kronos. Five years study of Spanish language & culture.

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