SANDRA JEREZ

**** *. ******* ****

Phoenix, AZ **041

***- ***-****

E-mail: acum80@r.postjobfree.com

SUMMARY

Bi-lingual Social Worker with background in public health and administration. 15 years experience in a variety of public and private sector environments including healthcare, mental health, nutrition education, child welfare, adult services, workforce administration, planning and policy administration, CPS and Community clinic setting, hospice Care and marketing. Reputation for possessing exceptional interpersonal skills with the ability to work independently as well as be a highly productive member of a team. SKILLS AND QUALIFICATIONS

• Extensive experience promoting the well being of senior citizens

• Knowledge of community resources including Medicare/ALTCS financial aid, county, state and private social services agencies

• Have extensive experience in patient care planning and patient teaching skills

• Implementation of curricula related to operation of health and adult/child nutrition programs

• Extensive experience in professional translating/interpreting from English to Spanish and Spanish to English

• Promote family health and well-being, educational, medical specialty care and general economic support services

• Behavioral health prevention services; knowledgeable of behavioral health agencies

• Conduct individual/family interviews in a culturally sensitive and respectful manner

• Work with families and health plans and develop written plan of care

• Promote family independence by working to develop self care skills and support families in care transitions

• Complies with the organization Safety Policies and Procedures

• Case management

• Microsoft Word, Access, Excel

• Accounting, budgeting/financial audit skills

• Ability to assess the effectiveness of facilities in complying with program requirements

• Interpretation of the United States Programs regulations, policies and procedures

• Conducting programs evaluations

• Interpreting and applying federal, state, grants and other laws, rules and regulations

• Experience in Public Health, Human Services and Developmental Disabilities

• Ten years of supervisory experience; directs a program staff; managing, training, evaluating, disciplining and coordinating staff

• Supervisor with WIC Program

• Cultural Diversity committee member

EDUCATION

Master’s Social Work

PROFESSIONAL EXPERIENCE

HOSPICE MEDICAL SOCIAL WORKER March 2013 – Present Hospice of the West

MSW – My position provide supportive and medical social services to terminally ill patients and their families in accordance with an appropriate plan of care. The Medical Social Worker assumes responsibility for the development, implementation and management of psycho-social services provided to hospice patients and families in the home care or residential setting. Agency expectation: adhere to all hospice policies and procedures, maintain absolute confidentiality of all information pertaining to patients, families and staff and adhere to all HIPPAA rules, display a positive and professional image and attitude in all relationships with patients, families and the community, serve as an ambassador for the hospice agency at all time, assume responsibility for the promotion of the hospice concept in the community and with other agencies and professionals, participate in the QAPI committee, maintains patient and personal safety regarding occupational health and safety, safety analysis to eliminate hazards and prevent accidents, assess patient/family social and emotional factors in order to estimate their potential to cope with terminal illness and death, provide psychosocial counseling and support to the patient/family experiencing emotional, social and economic conflict, assess patient/family financial and insurance status and assist with appropriate resources as indicated, participate in interdisciplinary team IDG meeting to establish review and revise the plan of care for each patient, responsible for maintenance of electronic medical records, legal and and ethical standards, maintain the dignity of the dying patient, support the patients and family’s unique spiritual and cultural beliefs, provide care consistent with National Hospice and Palliative Care Organization standards of practice for hospice programs. Translate from English to Spanish to patients, families and professionals. MOUNTAIN PARK HEALTH CENTER

Care Connect AZ- Care Coordinator July – 2011 – 2013 My position is to assist MPHC clinic physicians, nurse practitioners, behavioral health specialists, clinical support staff, and patient families to identifying resources that promote family health and well-being, educational specialty care and general economic support services. Conduct an intake assessment with the family that identifies the family and children’s medical, social history and the family’s strengths and weaknesses.

Essential duties: upon referral from a pediatrician, behavioral health team, conduct intake assessments with families, identify medical and social history, clients strengths and weaknesses. Promote family independence by working to develop self-care skills and support families in care transitions. Work with families, internal and external referral staff to ensure completion of referral visits and positive outcomes of those visits. Ensures compliance with governmental licensing and regulatory requirements where applicable. Conduct annual and complete reviews, suggest on going revisions of the Policies and Procedures specific to the program. AREA AGENCY ON AGING 2004 - 2011

Care Directions - MEDICAL CASE MANAGER June 2009 – March 2011 2

Accountable for providing one-to-one assistance in addressing a client's various needs. Work with client to assess his or her situation and identify the resources available; design an IDP tailored to the client's specific circumstances. Make referrals to physicians, adult day health care, in-home nursing, Meals on Wheels, legal counseling or transportation services. Provide assistance in accessing entitlement programs, paid medical care programs, affordable housing, part-time work, or vocational rehabilitation. GUADALUPE SENIOR CENTER DIRECTOR February 2007 – June 2009 Responsible for the overall operation and management of the Senior Activity Center to provide social, wellness and educational programs and services for adults age 50 and older within the greater Guadalupe area. Work with and seek funding from individuals, local state agencies and organizations to develop and promote services to meet community needs of older adults. Planned, developed, implemented and provided food, nutrition, and social activities, programs and services for the elderly and disabled either directly or through advocacy with other service providers.

• Monitored and reported on budgeted expenditures involved in food/commodity purchases, contributions for meals, advisory board funds, and special fund raisers.

• Trained, supervised, evaluated and disciplined program personnel. Recruited and trained volunteers.

• Assisted in the development of new funding opportunities and programs; Identifies, coordinates, and facilitates the correction of facility problems, including ADA and health code violations; Schedules facilities and outside presenters for Senior Center activities; Works with citizen advisory groups to plan and evaluate programs; Supervises and conducts community outreach efforts to recruit new Senior Center clients; Develops and participates in fundraising efforts for Senior Center activities and special events; Keeps records and writes administrative reports; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

AREA AGENCY ON AGING - ElderVention Program

PREVENTION SPECIALIST April 2004 to February 2007

Responsibilities: performed a variety of activities designed to support the older adult through prevention services and referral to appropriate community resources, development of educational materials for clients, complete clinical documentation and reports, recruitment of ElderVention volunteers, contact at-risk elderly by phone to provide support, interface with multiple representatives from community agencies for assessment, education, referral and support, conduct prevention programs at senior centers, perform home visits with at- risk elderly for assessment, education, support and referrals. ARIZONA WOMEN’S EDUCATION AND EMPLOYMENT, Guadalupe, AZ BILINGUAL CASE MANAGER

Responsibilities: Translated program policy and procedures, made presentations, enforced and publicized program mandates, handled administrative responsibilities, performed assessments of vocational interest, asset skills and abilities; provided guidance on developing a personal development plan, crisis counseling, child/older adult care, transportation assistance, referral services when needed or desired, guide and advisor for program participants, help participants chart their path off welfare. Prepare participants for employment, monitoring exemptions and deferrals, evaluate progress in program activities, helping participants overcome 3

barriers. Develop employment plans and goals to participants, work with participants who have little or no social activities, maintain frequent contact with participants, assist participants with legal problems, and housing issues.

CENTRO DE AMISTAD, Mesa, AZ January -2001 – January -2002 COUNSELOR/ADVOCACY CONSULTANT

Provided services, support, and advocacy for victims of domestic violence and sexual assault. Identified new ways to develop cross-disciplinary approaches that identified both traditional and non-traditional services that can help the prevention of domestic violence.

PUBLIC HEALTH - WIC NUTRITION Phoenix, AZ May 1994 – November 1997 NUTRITION PROGRAMS ASSISTANT

Provided nutrition education by scheduling and conducting classes, assuring quality of program documents by performing various quality audits; prepared reports, drafted issuance and authorization of special services, worked with clients, screened for eligibility, record preparation, developed class outlines and visual aids and investigated new subjects and techniques of education. Oversaw clinic operations in absence of supervisor; assisted clients and their families to identify needs and matched those needs with available community resources. Counseled and advised clients and families on basic nutrition 4

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