Phone: 780-***-****
Email: acum7a@r.postjobfree.com
Leigh Harrison
My diverse work and educational background has provided me many skill-sets, as well as the ability to relate to most people with ease. I adapt to new situations quickly and easily, especially those that tend to challenge or intimidate most others. I have a well-balanced blend of abilities that are both logical/analytical and intuitive/creative. I am skilled with a variety of computer applications, as well as being able to learn new ones quickly. I have great customer service abilities in person, via email and on the phone. I get the most enjoyment doing creative and technical work, training staff, and finding creative solutions to challenges. My ideal career includes room to advance and develop into leadership roles and positions.
Qualifications & Assets
Career Goals
Professional Experience
oSuperior critical thinking abilities
oHave won awards for both sales and creative excellence
oOver 7 & years of professional phone experience
o2 years as a Radio Marketing Consultant with diverse roles
o4 years as a professional Interpersonal Communications Coach
oAvid learner and developer of new skills/knowledge/abilities
oIf I don’t have a skill I can learn it in a fraction the time of most people
oGoal oriented and self-motivated
oBackground in entrepreneurial sales and personal coaching
oExcellent attention to and memorization of details and procedures
oExperienced in leadership and supervisor roles
oExperienced in dealing with many different types of people in various customer service roles across a broad range of industries
My current goal is to find a home within an organization whose values and goals are aligned with my own; excellence, contribution, integrity, honesty, and recognizing and rewarding both clients and employees for their efforts. I am seeking a position which allows my abilities as a “key player” to be put to full use; somewhere I can push myself to my full potential and help others and the organization as a whole accomplish their own potential.
My ultimate career goal is to amass the knowledge and experience to become a top-level professional coach in a range of interconnected studies which all contribute to business and sales success; clarity of mind, personal/professional excellence, motivation, the pursuit of goals and overall joy in life.
[ 11/2013-03/2016] Newcap Radio Bonnyville & Cold Lake, AB
Marketing Consultant
Develop new client accounts and maintain existing ones
Work with managers to create effective advertising campaigns
Complete various associated administrative tasks
[ 05/2013-10/2013] Helix Oilfield Bonnyville, AB
Technician
Working at various other oil & gas sites throughout Alberta
Torquing flanges, cold-cutting pipes, post-weld heat stressing, hydrocarbon bake-outs, hydro-testing flanges post-weld and various related tasks.
Prepare paperwork related to work (JSAs, permits, job certificates, bills, etc)
Work under the direction of customers and interact with other contractors and personnel.
[ 10/2012-01/2013] The Brick Fort McMurray, AB
Sales Consultant
Interacted with customers and assisted them throughout the buying process
Maintained above average stats in all target areas throughout employment
Attained highest position in warranty sales within the first 3 weeks
Worked closely with management to produce win-win situations with customers and followed up to ensure quality ongoing relationships
[ 11/2011-06/2012] American Income Life Burnaby, BC
Insurance Consultant
Contacted and met with union members and referrals to review programs
Helped members asses their financial situations and establish supplemental insurance plans to protect their families and assets when needed
Maintained relations with members and resolved any situations as necessary
[ 02/2009-06/2011] Islander Pizza & Pasta Courtenay, BC
[ 09/2002-09/2003]
Delivery Driver/Cook
Interacted with customers over the phone and in-person (processing orders)
Prepared, cooked and delivered various foods
[ 12/2005-04/2008] TELUS Communications Calgary, AB
Installation and Repair Technician
Installed and repaired phone, internet and IP TV services for business and residential customers
Provided service above and beyond what is expected of a technician in order to satisfy the needs of TELUS customers
Managers rated customer care and satisfaction 5/5 on multiple reviews
Took charge of coordinating a special city-wide project for the Cable Repair division from February to April of 2007
Additional Professional Activities
During the summers of 2011-14 I participated in the set-up, operation and take-down of several of Western Canada’s largest electronic music festivals. I was personally asked by the Organizer of Motion Notion to return each year to supervise several key aspects due to my reliability, enthusiasm and dedication to ensuring things went as he planned. I resigned prior to the event in 2015.
Volunteer Experience
Motion Notion (2011 – 2014) – Assistant Crew Supervisor (Set-up and take-down)
Bonnyville Boys and Girls Club (2014-2015) – Board Member/Vice-President
Professional Development
January 28 & 29 2016 Leadership Conference for Supervisors and Managers
Canadian Training Resources
November 2 & 3 2015 Direct Sales Force
North 45 Communications Inc. (John A. Wright)
March – May 2015 Private Coaching – Clarity (The 3 Principles)
Ankush K Jain
January 19-25 2015 Lifestyle Successfulness Vegas Conference
Certificates and Awards
Leadership for Supervisors and Managers
RAB Certification & Wayne ENS
Newcap Radio Sales Excellence for 2014
The Newcap Radio Creative Excellence Award for:
October 2014
January 2015
November 2015
2015 Annual Award
References Lise Fielding (Newcap Radio) 780-***-****
Kelli Wispinski (Newcap Radio) 780-***-****
Phil Chan (Domino’s Pizza) 780-***-****
Shannon Parker (The Mortgage Centre) 780-***-****
Jeff Friesen (Dynamo Small Engine) 780-***-****
Nicole Garner (Northern Lights School Div) 780-***-****
*Please inquire for letter of reference from Scott Cyr MLA of Bonnyville-Cold Lake