Customer Service Training
Resume:
Michael L. Gunn
I
****' Eugenia Rd, Hephzibah, GA 30815
Professional Profile
Professional
Accomplishments
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Dedicated Facilities Operations and Maintenance Project Manager for over 20 years with
progressively increasing levels of management responsibility. Comprehensive experience
directing employees, subcontractors, vendors, in completing preventative and repair
maintenance work orders. Assisting facility staff and maintenance employees in ensuring
the facility is well-maintained. Expertise in overseeing maintenance and
construction/renovation projects and working with engineers and contractors in the
design and construction of projects. Short-term plans on continuing education and
certifications to include a BS Degree in Facility Management as well as a CFM and CHFM
certifications.
• Management of union and • Cost Proposals
non-union employees • Project Oversight and Development
• Budgeting • Quality Control
• Subcontracting • Teambuilding
• Operations and • O&M Contract Proposals
Maintenance Contracting • Environmental/Janitorial Services
• Human Resource • Management of Grounds
Management Maintenance/Landscaping
• Local Site Safety Officer • Inventory/Supply/Warehouse Operations
• Participated in 7 JCAHO • Participated in 2 AAAHC inspections
inspections • RSMeans Experience
• CMMS: (DMLSS, MP2, • Security systems monitoring and oversight
Maximo) • Employee evaluations
• Real Property equipment • Union Negotiations
Management: including • Continuous development of improving
repairs and oversight on customer service, employee, and
trash compacting contracting responsibilities
equipment, construction
dumpsters, recycled
materials, and
removing/scheduling
compacted trash
Certifications/Training
• OSHA 10 and 30 Hour General Industry
• Type 1 and Type 2 Proper Refrigerant Practices and Usage
• Hospital Privacy Act and HIPAA Training
• EPA Training
• Interim Life Safety Measures
• CHPPM
• Life Safety Code
• National Electric Code
• NFPA
• Security Training
• Code of Conduct and Ethics Training
• Management of proper handling and storage of environmental waste
• Diverting/Coping with work place violence 1;
• Sexual Harassment Training
• Anti-terrorism Training
• " Customer Service Training
• Basic Variable Frequency Drive Theory, Operation & Troubleshooting 2002
• FEMA
• Active Shooter Response Training
Stress Management 2010
Diversity Training 5/2012
Computer Information Protection Training 5/2012
Basic Life Support, CPR Training, 5/2014
Substance Abuse Training 5/2012
Teamstepps Training.Working as a Team 5/?212
Health streams Training
Joint Commission of Accreditation of Health Care Organizations, 5/2012
Environment of Care Base Camp Training, Joint Commission 8/2008
ESO Camp Training, Proper disposal of Hazardous Waste 4/2012
Hazardous spill response training
BSL3 Lab Facility Maintenance and Training
Hyperbaric Chamber Facility Maintenance and Training
MRI Facility Maintenance and Training
ISO training, ( International Organization for Standardization)
Infection Control Training
Work History 2014-Present, 2012
Contract Maintenance Manager, Acepex Management Corporation, Cannon AFB, NM and
Tyndall AFB, FL
200S-2011
Maintenance Project Manager, J&J Worldwide Services, Ft Gordon, GA
1999-2005
Operations and Maintenance Supervisor, J&J Worldwide Services, Ft Gordon, GA
1991-1999
Appliance Mechanic/General Maintenance Mechanic/Assistant Supervisor, Johnson
Controls World Services, Ft Gordon, GA
Education Electrical Construction & Maintenance Diploma
Augusta Technical College
Augusta, GA
1990
References References are attached as a separate document
Michaell. Gunn
706-83~-0820
204~ Eugenia Road, Hephzibah, GA, 30815
acum59@r.postjobfree.com
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References:
1. James Staulcup
Fort Gordon, GA
706-***-****, "
2. Herb Morris J:
Fort Gordon, GA ~
acum59@r.postjobfree.com
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3. Larry Golden
3788 Adelia Dr
Appling, GA 30802
4. Daniel Martin
EZ-GO Golf
5. Cindy Meador
J&J Worldwide Services
Eisenhower Army Medical Center
Admin Assistant
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