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Neikedra Walker

Objective

The view I have for myself is not limited to just one career or one job, but my many skills and attributes allow me to have a wide range of opportunities. I see myself being capable of accomplishing multiple careers because of my ability to learn fast and work hard. I am a very responsible and positive person that can work as a team player or unsupervised. I’m well organized and have good verbal and written communication skills.

Experience

01/2015-01/2016 stripes Spring, TX

Overnight/day Cashier

assists customers on register

ensure all paperwork was turned in and all the proper procedure for daily close were executed

ensure all taccs and registers were counted

assist with truck order/PDI paper work

stock/retag shelves

07/2013-08/2014

Convergent Outsourcing INC

Houston, TX

Debt Collector

Inbound and outbound calling

Verifying necessary contact information for security reasons

Assist customers with taking payments schedule/reschedule payment plan arrangements

Put in various emails/letters request forms for receipts or validations on debt

3/2012-6/2013

NCO

Humble, TX

Call Representative/Customer Services

Answer phone calls and verified necessary contact information for security reasons

Assist customers with placing their orders, taking payments, schedule/reschedule customers appointments

Confirmed/cancel customer appointments and basic trouble shooting

Notated/dispatched each phone call with details notes to proper department

Issue refunds for customers

6/2009-8/2011

Splashtown Water Park

Spring, TX

Cashier, Cook and Area Lead

Made sure my Co-Workers were on time and ready to work

Maintain a clean and neat working environment

Opened and closed up my particularly areas of operation

Was in control of keeping area stocked and checking inventory

8/2010-6/2011

Andy Dekaney High School

Houston, TX

Office Aid

Responsible for filing and making sure all important documents were in secure area

Responsible for answering phones and taking the necessary messages

Learned basic computer skills in Microsoft Word and Excel

Education

8/2007-6/2011

08/2014-present

Andy Dekaney High School

Houston community college

Houston, TX

Houston, TX

High School Diploma

References are available on request.

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