Jibi M

: 917-***-****

Email: aculzh@r.postjobfree.com

PROFESSIONAL SUMMARY

Over 10 years of extensive and diversified experience in Information Technology with emphasis on Quality Assurance, Manual and Automation Testing, Mobile app Testing, Web based application.In depth knowledge of the Software Development Life Cycle (SDLC), Test Management and Test Automation.

Expertise in testing application in Telecom, Healthcare, and Banking domain.

Expertise in testing of various GUI/Web based applications.

Comprehensive knowledge of agile software development framework and TDD/BDD.

Skilled in the analysis of Business Requirements for software applications from functional and Project Management perspectives

Proficient in preparing Test Plans, Test Estimation, Test data management,Test Cases Design, Release deliverables, Traceability Matrix and Test Reports for both manual and automated testing.

Extensive experience using Test Management and Defect Management tools like HP Quality Center (QC), Jira, Rally,Bugzilla,Testlink and Team track.

Provided test automation leadership for a geographically distributed teams.

Good at Test automation using Selenium web driver using Keyword/Datadriven/Hybrid framework.

Hand on experience in independently handling and maintaining BVT automation test suites.

Worked on SOAP UI for Web service testing

Extensive experience on ETL testing

Worked as the Scrum Master to facilitate daily scrum meetings, Sprint review/retrospection and remove impediments.

Involved in writing complex SQL Queries for verifying the data in database and reports.

Interacting with stakeholders, gathering requirements on a weekly basis and presenting the work in progress sprint deliverables.

Experience in working on concurrent projects in a very demanding situation and able to focus on one problem yet flexible enough to multi-task easily.

Experience co-ordinating with geographically dispersed teams.

Experience with the full product release cycle on multiple successful software projects.

Strong verbal and written skills for clearly directing team members’ efforts.

TECHNICAL SKILLS:

Methodologies: Agile, Waterfall

Test Management Tools: HP Quality Center(QC), HP ALM,Test Director,TeamTrack, Trac, Testlink, Jira

Automation tools – Selenium Webdriver, CLI, SOAPUI(SOAP/REST), Firepath/Firebug

Configuration Tools -SVN, CVS, MS Visual SourceSafe 6.0,

DevOps tools - Eclipse, IntelliJ IDEA

Programming Language: HTML, XML, VB Script, SQL Script,Java, Java Script,Groovy

Database: MS Access, MS SQL Server 2000/2010/2012, Oracle, SAP HANA

Professional Experience

Project Title: MatrixIT March 2014– April 2016

Client: Tangoe Inc, Dallas

Role: Senior QA Analyst

Project Description:

MatrixIT is a web based application that helps manage Telecom resources and related spends. This product automates many telecom management functions using the various modules like Telecom Asset management, E - Procurement, Invoice Management, ETL, Analytics, Billing system.

Responsibilities:

Requirement (User Stories) analysis for various Epics by interacting with Product Owner (BA)/Development team.

Creation of Test Scenarios, Test Script(s), Test data, Traceability Matrix and Release Summary

Report(s).

Review of the Requirement, Test scenarios and Test design for the user stories planned for the sprint using ALM.

Co-ordinated with geographically distributed teams on Sprint delivarables.

Test Script Execution and Defect Tracking & Analysis in the HP ALM tool.

Performed various types of testing like UI,Functional, Regression, System Integration, Cross browser, i18n, compatibility testing.

Performed build verification, usability, regression testing on various mobile platforms.

Performed End to End testing of ETL’s ensuring the business rules are met.

As part of Integration testing, performed validation of SOAP responses using SOAP UI/Groovy scripting.

Created and executed SQL Queries to perform backend database testing and to obtain test data using Oracle SQL developer.

Test Automation using Selenium Web Driver, TestNG and eclipse.

Executed automation scripts on different browsers/environments & reported defects/results to the team.

Performed root cause analysis of the production defects reported.

Working closely with DevOps in build deployment, Selenium- Jenkins integration issues.

Experience in handling escalations and leading the defect triage meetings.

Project Title: Medinfo Aug 2013 – Feb 2014

Client: Amgen,CA

Role: QA Analyst

Project Description:

Medinfo is used to store the membership details of its subscribers. This application offers features like Patient registration,Revenue Management,Health record repository,Billing System, Claim processing. This also offers very intituitive dashboard reports like Billing Summary,Accounts receivable, Remmitance report, Claim status, Daily Collection report, Patient reports.

Responsibilities:

Planning and creating test scenarios and test cases covering the specified business

Requirements related to Medical Billing feature, Billing reports

Developed component level scripts in Quality Center per established standards and maintain

daily status.

Actively participated in Sprint planning, scrum and retrospective meetings.

Developed Automation Test Scripts using Selenium keyword driven framework.

Developed SQL scripts(DML) as part of Test data preparation.

Enhanced test scripts for regression testing using Selenium Webdriver.

Used Quality Center to report all defects, defect status and closure information; ensured data is

correctly reported in it when defect is resolved or closed.

Executed test cases in the Test Lab module of Quality Center tool.

Tested the application on Android and Apple platforms to ensure that GUI,

language translation and Currency conversions were displaying as required.

Project Title: Capital One Home Loan Servicing(Hermes) Feb 2012 -Aug 2013

Client: Capital One,Plano

Role: QA Analyst

Project Description:

The CaptialOne Home Loan Servicing (Hermes) project is aimed at integration of legacy mainframe applications MSP with Transite/Sassy Web applications. Conversion of Home loans from Profile, and integration to Transite / Sassy web applications are the projects being executed for this initiative which enables customers self-service through Transite and helps agents to service customers through Sassy Application.

Responsibilities:

Analyzed business requirement specifications and developed test scenarios and test scripts.

Created and executed test script using Keyword Driven automation frame work.

Used Test Director for maintaining Test Plan,Test cases, Test execution, Defect Management and reporting.

Regression tested the interfaces to make sure that existing functionalities are not impacted by the changes.

Performed Navigational, Functional, Ad-hoc, Sanity, System Integration testing and Regression tests

Preparation of Test Metrics, Requirement Traceability Matrix documents required for Quality Audit.

Participated in bug triage meetings with developers to validate the severity of the bug and responsible for tracking of the bug life cycle using Test Director.

Interacted with the both the Business and Development team to understand the requirements and design of the application.

Coordinated the testing efforts with UAT (User Acceptance Testing) team and resolved their findings on the application.

Project Title: PSS Agilaire Apr 2010 - Feb 2012

Client: American Airlines,CA

Role: QA Analyst

Project Description:

Agilaire Passenger Service System is a next generate airline customer service solutions, which is built on SOA architecture for transportation. It gives a high level view of the modules, scope, and offerings of the Passenger Service System. It has various modules like Customer, Offerings, Shop, Buy, Purchase, Travel, utilities. PSS automates all major passenger service functions: pricing, shopping, reservations, ticketing, check-in, seat assignment, and ancillary service sales.

Responsibilities:

Lead a team of 12 on Requirement analysis, Test Design, Testing, Release Summary reporting.

Responsible for review of Automation test scripts using Selenium.

Handle the tasks of preparing metrics, including estimating QA effort.

Developed Test plan, Test case, Test data repository, Regression plan, Upgrade testing plan and Release Test Summary Report

Used Quality Center for defect tracking, test cases, test plan, updating the bug status.

Upgrade testing including upgrade of Test Environment.

Actively involved in I18N testing (Globalization) of the application

Post Delivery Testing /Patch Testing (UAT issues).

Task allocation to the team and reporting the status of testing, knowledge transfer of the

application/QA process to the team

Leading the team towards Quarterly releases, Custom releases, and Patch Releases.

Daily Status reports to the project manager and all the stake holders.

Organizing Team meetings and managing the status report, meeting agenda and MOM.

Escalation of potential risks to the higher manager on a regular basis.

Monitor the team to update regression automation suite with the latest change

requests/enhancements.

Led performance testing engagements using Jmeter, resulting in identification and remediation of many show-stopping performance issues.

Project Title: EMS (Expense management system) Nov 2006 – Apr 2010

Clients: Symphony Teleca,Dallas

Role: Senior - Product Engineer

Project Description:

The application is a telecom expense management (TEM) system. EMS offers a comprehensive package of integrated modules. This allows organizations to track inventory, e-procurement, and manage telecommunication costs without relying on multiple systems or databases.

Responsibilities:

Lead a team of 8 on Requirement analysis, Test Design, Testing.

Co-ordination with the onsite team on the release tickets using Quality Center.

Responsible for review of Automation test scripts using Selenium.

Handle the tasks of preparing metrics, including estimating QA effort.

Developed test plans based on the business requirements in QC.

Utilized QC to track, report, and manage defect throughout the test cycle.

Developed Test plan, Test case, Test data repository, Regression plan, Upgrade testing plan and Release Test Summary Report.

Upgrade testing including upgrade of Test Environment.

Actively involved in I18N testing (Globalization) of the application

Post Delivery Testing /Patch Testing (UAT issues).

Task allocation to the team and reporting the status of testing, knowledge transfer of the application/QA process to the team

Leading the team towards Quarterly releases, Custom releases, and Patch Releases.

Daily Status reports to the project manager and all the stake holders.

Organizing Team meetings and managing the status report, meeting agenda and MOM.

Reporting/Coordinating with onsite team on Custom program quote, Status reporting, and Reviews of Requirements.

Escalation of potential risks to the higher manager on a regular basis.

Monitor the team to update regression automation suite with the latest change requests/enhancements.

Project Title: Finacle April 2005 – Nov 2006

Clients: Infosys Technologies, Bangalore, India

Role: Consultant Test Engineer

Project Description:

Finacle, the universal banking solution from Infosys, empowers banks to transform

their business leveraging agile, new generation technologies. This modular solution addresses the core banking, treasury, wealth management, consumer and corporate e-banking, mobile banking and web-based cash management requirements of universal, retail, corporate, community and private banks worldwide.

The major modules that I was involved on in Finacle 9.1 are CRM, Workflow, Reports using Crystal reports, Referral systems.

Responsibilities:

Requirement analysis.

Involved in Functional Testing, System testing of Workflow.

Identified high quality bugs and reported using

Executed test cases using Test Director

Reporting infrastructure, Referral systems, Savings modules and other modules.

Designing test cases for Workflow, Reporting modules.

Performed Sanity testing, Module testing, Integration testing, System testing for

Workflow, Reports, CIF, Referrals modules.

Involved for EOD/ BOD processes in co-ordination with Product Engineering Team.

Reporting of all discovered bugs and the associated analysis.

EDUCATION

Bachelor’s in Electronics & Communication Engineering

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